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Sierra Honda - Service Center

Monrovia, CA

4.8
641 Reviews

641 Reviews of Sierra Honda - Service Center

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March 18, 2024

My car was ready as promised. Instead of waiting at the dealership, I asked if someone could take me to Walmart which is a couple of blocks away, Billy arranged for a Lyft for me, More

by My daily role
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
Mar 18, 2024 -

Sierra Honda responded

We're delighted to hear that! Thank you for letting us know how pleased you were with Billy's assistance and our available accommodations. We wish you pleasant travels until we may be of service to you again.

March 18, 2024

Service Manager John Howard was incredibly professional and knowledgeable! He answered my questions and was honest. He was soft spoken and kind. Being female and lacking any understanding of car mechanics, More

by diemtt816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
Mar 19, 2024 -

Sierra Honda responded

Thanks so much for your lovely feedback! We're delighted the value of John's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!

March 15, 2024

Excellent service: fast, clean and gave rides fir home and pick up! Checked everything thoroughly. More

by Jhyamada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Sierra Honda responded

Thanks for letting us know our service team did a great job! Making your service visits convenient and thorough are our top priorities. We hope to do the same at your next visit!

March 07, 2024

Always good service over the phone or in person. I drive further away to this dealership because it is so much better! More

by Chuckradio24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Sierra Honda responded

Hi, Chuck! Thank you for honoring us with your patronage over the years. We're so pleased our team continues to serve you well. Get in touch the next time we may be of assistance. We're always here for you!

March 02, 2024

Purchase my vehicle about 8 years ago, I have been bringing my vehicle in for service at this dealership. They have maintenance and maintained my vehicle, with no issues. Keep up the good work. More

by david.msalazar1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi Perez
Mar 05, 2024 -

Sierra Honda responded

David, Thank you so much for leaving us this fantastic review! We are glad to hear that our team took amazing care of you and your automotive needs. We are happy to know that they have caused no issues with you. We appreciate your continued business with us here at Sierra Honda. We look forward to continue serving you and your future automotive needs for many more years to come.

February 28, 2024

I went in to get a spare key fob at Sierra Honda. I just got a new car and this was my first time having my car serviced here. (I'd had a Ford previously.) John Howard in Service assisted me. More

by Alice & Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Howard
Mar 05, 2024 -

Sierra Honda responded

Alice & Scott, We are grateful for you leaving John this flawless review! We are thrilled to hear that John took phenomenal care of you both and could provide you both with thorough and efficient service. We are pleased to know that he was upbeat and friendly. Please drive safely and do not hesitate to let us know how we may be of further service to you.

February 27, 2024

Yessi at Sierra Honda is great! Always has a great attitude and explains every part of my service very well. More

by adrianvillela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi
Feb 28, 2024 -

Sierra Honda responded

Thank you for recognizing Yessi's excellence by sharing your 5-star review! We're certain she'll be honored by your kind words, and we hope you won't hesitate to call the next time Yessi and the Sierra Honda team may serve you.

February 25, 2024

The only reason why I come all the way from Yorba Linda to Monrovia for getting my Truck serviced is Kevin Eng. He never disappoints and keeps his promise to make sure my Truck is routed through the servi More

by Stratenweg82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Sierra Honda responded

Thank you for your lovely feedback! We're pleased you continue to receive the best care and guidance from Kevin and our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure!

February 19, 2024

Yessi Perez was attentive and helpful from the moment she stepped to my car. The entire process from discussing the service needed on my car to pick up was smooth. I also appreciated the ride home while I wa More

by gilbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi Perez
Feb 21, 2024 -

Sierra Honda responded

Gilbert, We appreciate your 5-star rating! It is always our goal to ensure our guests' experience is as pleasant as possible, and we are glad that Yessi took great care of you and your automotive needs.Wishing you the safest of travels- on behalf of the entire team!

February 18, 2024

Fast, reliable, trustworthy, and impeccable customer service. Yessi is the best and she made sure I was well taken care of. More

by Charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi Pérez
Feb 21, 2024 -

Sierra Honda responded

Charlie, Thank you for your 5-star rating! Offering quality and efficient service is so important to us, and we are glad that Yessi provided you with nothing less. We hope that you continue to choose us for all of your future automotive needs!

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