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Sierra Honda - Service Center

Monrovia, CA

4.8
812 Reviews

812 Reviews of Sierra Honda - Service Center

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December 18, 2024

Kevin had great Customer service, was very helpful I will be back in the future . More

by EDGAR_SAN91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Sierra Honda responded

Edgar, thank you for reporting on the exceptional work Kevin did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Sierra Honda for the highest quality service!

December 18, 2024

Everyone I spoke with in the service department is courteous and provided the best customer service. More

by TL
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Sierra Honda responded

TL, we're happy our team's expertise helped you have a very positive experience at Sierra Honda. Thank you so much for your excellent feedback. Safe travels until we see you next time!

December 17, 2024

Everyone was nice, and helped me very quickly. Snack machines were good and waiting area clean. More

by michael.webb0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Sierra Honda responded

Michael, your satisfaction means a lot to us, and we're pleased you enjoyed the accommodations offered by our service department. We hope you'll continue to make Sierra Honda your first choice for service!

December 17, 2024

Experience with Sierra Honda is always awesome! Thank you Sierra Honda! Adam did an excellent job! More

by KATA972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Sierra Honda responded

Thank you for your trust in our service team! We're happy Adam provided you with an engaging and informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

December 16, 2024

From the minute I walk in the door, I knew the experience was going to be amazing. I was greeted and was told that I was going to be taken care of right away. More

by YESSI303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Gaitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yessi
Dec 17, 2024 -

Sierra Honda responded

Thanks for letting us know our dealership team did a great job, Yessi! Ensuring the utmost attention to your needs is our top priority. We hope to work with you again some day!

December 14, 2024

Kevin is always great to work with. He is friendly, knowledgeable and proactive. He always over delivers. More

by CBK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Sierra Honda responded

CBK, we're delighted Kevin has proven to be your car's ultimate service advisor and advocate. Thank you for taking time out of your day to recommend his assistance. Safe travels until we see you again!

December 14, 2024

Excellent dealership fast courteous and prompt service! My service tech was friendly and helpful with my service! More

by VAPETRO1927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
Dec 16, 2024 -

Sierra Honda responded

We're glad our service team made your day a little easier by being efficient. Thanks so much for your positive feedback on this experience. We look forward to your next visit with us!

December 14, 2024

Excellent service! It was my first time bringing my new car in for a recall. Yessi the service writer was very sweet and friendly and also efficient. More

by christinedeems
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi
Dec 16, 2024 -

Sierra Honda responded

Christine, thank you for taking a moment to share positive feedback on Yessi. We truly appreciate hearing from people who have been helped by our amazing team. Please come see us again some day!

December 13, 2024

My experience is always amazing and Kevin is my go to guy for all my service needs for my Honda vehicles More

by ASPETMINASIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Sierra Honda responded

Thank you for always trusting Kevin and the Sierra Honda team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as exceptional.

December 13, 2024

Kevin is very helpful with his profession knowledge and patience, Also I am very appreciated with Honda ‘s maintenance service.Excellent work! More

by chu.shelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Sierra Honda responded

Chu, we appreciate your 5 stars for Kevin! Thank you for taking a moment to share the highlights of this service visit. We're happy to be your #1 choice for service.