Back

Sierra Honda - Service Center

Monrovia, CA

4.8
851 Reviews

851 Reviews of Sierra Honda - Service Center

Sort by
September 01, 2024

Adam took very good care of us and my car. Thank you very much. Will definitely be back again for service and continue to work with Adam. More

by elissavaldez22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Sierra Honda responded

Thanks for the fantastic review of Adam! Adam is the consummate advocate for our guests, and we're pleased he took exceptional care of you and your vehicle. Thank you for continuing to choose Sierra Honda for the best service!

September 01, 2024

Adam was extremely helpful and informative. My car was washed and ready when promised. I highly recommend you ask for Adam. More

by jasminc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Sierra Honda responded

Your satisfaction means a lot to us, and we're pleased you enjoyed the accommodations offered by Adam and our service department. We hope you'll continue to make Sierra Honda your first choice for service!

August 31, 2024

The staff is always very attentive and super kind. The facility itself is always clean and well kept. More

by ZIRAILIMARTINEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Sierra Honda responded

Thank you for honoring us with your patronage over the years. We're so pleased our team continues to serve you well. Get in touch the next time we may be of assistance. We're here for you!

August 31, 2024

Kevin and the service tech went above and beyond to address my concerns with my car. Kevin was extremely accommodating when it came to bringing the car in. As usual, I was extremely satisfied with the More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Sierra Honda responded

Michelle, thank you for taking a moment to share positive feedback on Kevin. We truly appreciate hearing from people who have been helped by our amazing team. Please come see us again some day!

August 31, 2024

I have always had a great experience here. Robert Pastor has always facilitated the process of serving my vehicle and is a big part of why I continue to go to that location rather than the oth More

by GRAMAJO303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pastor
Sep 03, 2024 -

Sierra Honda responded

Thanks for the love! We're thrilled you always enjoy working with Robert and the Sierra Honda team for your automotive needs. We hope to be of service to you for many more years to come!

August 31, 2024

Amazing customer service! The service was fast and they kept me well informed! Highly recommend to others! More

by carlagald11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
Sep 03, 2024 -

Sierra Honda responded

We're glad our service team made your day a little easier by being efficient. Thanks so much for your positive feedback on this experience. We look forward to your next visit with us!

August 31, 2024

Kevin was a pro as always and the car was ready at the appointed time More

by LARRY49ER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Sierra Honda responded

Hi, Larry! Thank you for honoring us with your patronage over the years. We're so pleased Kevin and the team continue to serve you well. Get in touch the next time we may be of assistance. We're here for you!

August 31, 2024

Kevin was very thorough in explaining what service my CRV needed. Very nice and took time to listen to me and made me feel confident that service performed on my car was what was needed. Thank you. More

by FLTCSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Sierra Honda responded

Thank you for your trust in our service team! We're happy Kevin provided you with an engaging and informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

August 30, 2024

Service done by service HONDA with Kevin was super excellent! He has explained completely what would be done. He has attended to my needs perfectly well.also He has been extremely helpful in this enco More

by carmenvflores5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Sierra Honda responded

Carmen, that's awesome! Thank you for always trusting Kevin and the Sierra Honda team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as exceptional.

August 30, 2024

Service adviser Kevin Eng is detailed, nice to the customer, having comfortable with this time. More

by XHJHUANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Sierra Honda responded

Thanks for letting us know how satisfied you were with Kevin's assistance! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb.

...
29
...