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Sierra Honda - Service Center

Monrovia, CA

4.8
851 Reviews

851 Reviews of Sierra Honda - Service Center

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September 06, 2024

Best dealership in the area. Their service department is excellent and reliable. After years of avoiding taking my car to be serviced at the dealership, Sierra Honda has flipped More

by CJLART219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Sierra Honda responded

Thanks for letting us know our service team did a great job! Making your service visits convenient and reliable are our top priorities. We hope to do the same at your next visit!

September 05, 2024

Kevin is really helpful in anything I need for my Honda accord I always go to him for help thank you Kevin More

by VANESSAC2195
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Sierra Honda responded

Thank you for your kind review, Vanessa! We truly appreciate your continued business, and we're glad Kevin has always taken such great care of you and your Accord. Thank you for making Sierra Honda your #1 choice for service!

September 05, 2024

good explanation of work done and fast service. very pleased and will come back again. More

by MAXIMUS559
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
Sep 05, 2024 -

Sierra Honda responded

Thank you for telling us the highlights of your service visit, Maximus! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

September 05, 2024

Kevin was great and super helpful! He called with updates and was very professional and friendly. More

by WLWILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Sierra Honda responded

Thanks for letting us know how satisfied you were with Kevin's assistance! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb.

September 05, 2024

Yessi is great at customer service, very straight forward. Enjoy going to her for my vehicles. More

by amberdenise_13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi
Sep 05, 2024 -

Sierra Honda responded

Amber, thanks for taking a moment to let us know how helpful you found this visit! We're delighted Yessi provided you with all the answers you needed to make this a positive experience. We're happy to be of service!

September 05, 2024

Billy is great. He always goes above and beyond to help me during the time of service. I appreciate his patience and attention to detail. Thank you Billy for all you More

by jinaecrouch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
Sep 09, 2024 -

Sierra Honda responded

We're delighted to hear that! Thank you for letting us know how pleased you've been with Billy and our efficient service team. We wish you pleasant travels until we may be of service to you again!

September 05, 2024

Helpful Staff good service. 3% credit card fee, will not return because of this. Ty More

by Foothill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yessi
Sep 09, 2024 -

Sierra Honda responded

I would like to sincerely thank you for your kind words on our service team. We understand your concerns, and regret that you're considering not returning to get your vehicles serviced with us. We appreciate your past business and your candid feedback. If you would like to discuss any issues with me, please don't hesitate to reach out. John H. Howard III 626.879.2935 ext 7084 Service Manager, Sierra Honda Of Monrovia

September 03, 2024

I own 2 Hondas and I have been coming to Sierra Honda for years. 3 weeks ago, I took the accord for oil change and a week later, I checked the oil level as always do, it looked to be overfilled about a quart More

by soltani1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Tirado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert
Sep 04, 2024 -

Sierra Honda responded

I sincerely apologize for this experience in our service department, especially since you have been our valued customer for so many years. Please give me a call when you have a moment. I would appreciate the opportunity to speak with you in more detail. Sincerely, John H. Howard III 626.879.2935 ext 7084 Service Manager, Sierra Honda Of Monrovia

September 02, 2024

Kevin takes care of his customers. He's honest, helpful, and all around a great person. I would not go to anyone else but him. More

by JENNY.YU626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Sierra Honda responded

Thanks for letting us know how satisfied you were with Kevin's assistance! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb.

September 01, 2024

Kevin provides great service and green advice. He is honest and lets us know if service is not needed. More

by schau7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Sierra Honda responded

Thank you for telling us the highlights of your service visit with Kevin! It is always our pleasure to ensure convenience and value hen you place your trust in our team. We look forward to serving you again!

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