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Sierra Honda - Service Center

Monrovia, CA

4.8
851 Reviews
Call Service Center (626) 879-2934

851 Reviews of Sierra Honda - Service Center

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September 22, 2024

They were very detailed and ensured on focusing only on what is needed to be done for my car More

by ALOANDYLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Sierra Honda responded

Thank you for reporting on the exceptional work our service team did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Sierra Honda!

September 22, 2024

Was very easy to make an appointment. Loved that they gave me a ride to work so I didn’t have to worry about getting there. Love that it’s down the street from my work More

by BUSTOS.KAITLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2024 -

Sierra Honda responded

Thank you for telling us the highlights of your service visit! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

September 21, 2024

Estuvo muy bueno y me ayudaron con todo de mi auto Srta Yessi Gracias fantastico More

by EVAHUATAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Srta Yessi
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Sep 23, 2024 -

Sierra Honda responded

¡Gracias por informarnos que Yessi hizo un gran trabajo! Hacer que sus visitas de servicio sean convenientes y exhaustivas es nuestro principal prioridades. ¡Esperamos hacer lo mismo en su próxima visita!

September 21, 2024

Account managers need to know more about what Honda care maintenance covers. Customer had to insist that a cost be covered under that plan. More

by jessian23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi
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September 21, 2024

Took my car in for the recalls and was very pleased with the time it took More

by BABYHNDZ_211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2024 -

Sierra Honda responded

We're glad our service team made your day a little easier by being efficient. Thanks so much for your positive feedback on this experience. We look forward to your next visit with us!

September 21, 2024

Quick service and courteous staff. Kevin explained all the details and was prompt in completion of service More

by madhavv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Sierra Honda responded

Thanks for taking a moment to let us know how helpful you found this visit! We're delighted Kevin and the team provided you with all the answers you needed to make this a positive experience. We're happy to be of service!

September 21, 2024

Excellent customer service. Honda Service Technician Billy Tam was very patient and knowledgeable. He explained all the work to be done on my car and was very detail oriented. More

by TSPMASTERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
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Sep 23, 2024 -

Sierra Honda responded

Thank you for your trust in our service team! We're happy Billy provided you with an engaging and informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

September 20, 2024

He is an excellent service provider because he cares about his customers and ensures the right maintenance is done. He always goes the extra mile for me. He is what gives Sierra Honda a good name. More

by FROMKIMA7.2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2024 -

Sierra Honda responded

Thank you for always trusting Kevin and the Sierra Honda team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as exceptional.

September 20, 2024

the experience of having my car repair was good. Billy was able to get me in right away once the car was towed to the dealership. repairs were completed the next day. More

by NADIAMAZ02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
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Sep 23, 2024 -

Sierra Honda responded

Nadia, thank you for taking a moment to share positive feedback on Billy. We truly appreciate hearing from people who have been helped by our amazing team. Please come see us again some day!

September 19, 2024

Billy Tam went above what we expected from our visit. He was on tip of everything and explained everything to us. He deserves a raise for sure because he really represented the Honda Experience. More

by MOUCHXB360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
Report | Print
Sep 19, 2024 -

Sierra Honda responded

Thank you for telling us the highlights of your service visit with Billy! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

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