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Sierra Honda - Service Center

Monrovia, CA

4.8
850 Reviews

850 Reviews of Sierra Honda - Service Center

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November 29, 2024

No problems since I got there to the finishing time. Professional and friendly workers. Am my needs were covered More

by ROSEMARYPENNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Sierra Honda responded

Thank you for your lovely feedback! We're pleased you continue to receive the best care and guidance from our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure!

November 28, 2024

Service is always amazing with no delays . Kevin is the best. Always professional and friendly and welcoming. More

by STAYSICK
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Sierra Honda responded

Thank you for your kind review! We truly appreciate your continued business, and we're glad Kevin has always taken such great care of you and your vehicle. Thank you for making Sierra Honda your #1 choice for service!

November 27, 2024

Yessi was kind, thorough, patient and professional. She answered all my questions and gave me the best possible service. Thanks, Yessi. More

by eju789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi Perez
Nov 27, 2024 -

Sierra Honda responded

We're happy you enjoyed an accommodating visit with Yessi! It is always our pleasure to empower our customers to make informed decisions about their vehicles. Thanks for choosing Sierra Honda for the best service!

November 27, 2024

I came to sierra honda for a recall and oil change. Robert was so helpful and knowledgeable. He even washed my car and took me home by lyft. Robert was very friendly and kind. Truly appreciate the ass More

by Irish_Trinidad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert in service
Nov 27, 2024 -

Sierra Honda responded

That's awesome! Thank you for always trusting Robert and the Sierra Honda team to get the job done right. We really appreciate your business and hope to make your next appointment just as exceptional.

November 27, 2024

I have been a customer at Sierra Honda for years and one of the reasons I keep returning is because of Kevin Eng in service. More

by rosannamoreland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Sierra Honda responded

Thank you for your lovely feedback, Rosanna! We're pleased you continue to receive the best care and guidance from Kevin and our awesome team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure!

November 26, 2024

When driving into dealership everything went smoothly from writing up the expected items to be done to picking up car when done More

by stanleeyyt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Sierra Honda responded

We're happy our team's expertise helped you have a very positive experience at Sierra Honda. Thank you so much for your excellent feedback. Safe travels until we see you at your next appointment!

November 26, 2024

I have always had a amazing experience with sierra honda. They are super helpful and I dont feel like they are pushing unnecessary stuff More

by andhoran1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy, Tam
Nov 27, 2024 -

Sierra Honda responded

Thank you for reporting on the exceptional work our service team did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Sierra Honda for the highest quality service!

November 24, 2024

Easy to locate service area. Location was clean, organized, and attentive check in process to feel welcomed. More

by AFELICIA.INTHISANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
Nov 25, 2024 -

Sierra Honda responded

Your satisfaction means a lot to us, and we're pleased you enjoyed the accommodations offered by our service department. We hope you'll continue to make Sierra Honda your first choice for service!

November 24, 2024

I always go to my Service adviser Billy Tam. In the years that I've worked with him, he has always offered excellent service and advice. Oftentimes, he'd go over and beyond the services that t More

by EBETHCHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
Nov 25, 2024 -

Sierra Honda responded

Thank you for honoring us with your patronage over the years. We're so pleased Billy and the Sierra Honda team continue to serve you well. Get in touch the next time we may be of assistance. We're here for you!

November 24, 2024

Kevin and Andrew exceeded my expectations and made me feel valued. They both are true assets to your company. This kind of customer care is what made me start to go to Monrovia Honda. More

by vmgoss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Sierra Honda responded

Thank you for your trust in our service team! We're happy Kevin and Andrew provided you with an engaging and informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

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