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Sierra Honda - Service Center

Monrovia, CA

4.8
726 Reviews
Call Service Center (626) 879-2934

726 Reviews of Sierra Honda - Service Center

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November 14, 2024

Kevin Eng provided me with great customer service and helped me get my car checked out and fixed all in few days. I will definitely come back to Kevin! More

by DENISSE MIRAMONTES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 13, 2024

Went in for my first oil change they told me it might be a while but it was surprisingly fast. Billy was awesome and very respectful! More

by alexis_delgado5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
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November 13, 2024

Great service experience that was made simple and easy by Yessi. Kudos to her communications that kept informed on the status of my car. Yessi even waited for me as I was running late in picking up my car. S More

by Sam Dalati
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi
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November 13, 2024

My car was done sooner than estimated, customer service was wonderful & the bathrooms were very clean. 10/10 visit. More

by DPADILLA1014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 13, 2024

Very accommodating, person who took care of me, Billy, was very patient explaining what was wrong with my car & what was needed to be done to take care of the problem More

by JOSIEVSJ
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Billy
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November 13, 2024

Good service thank you for taking care of the car and helping either the rides More

by diggingdog2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 12, 2024

Great service as always from Kevin. Love the Lyft option. I never have any complaints here More

by CHINESECLOWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2024 -

Sierra Honda responded

Thanks for letting us know how pleased you were with the convenience of this service visit! We're pleased Kevin did everything he could to make this a smooth experience. See you next time!

November 12, 2024

I love your service, service so quick. Providing uber us transportation. Only problem, can have better coffee lol. More

by chyk602
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Sierra Honda responded

We're glad our service team made your day a little easier by being efficient. Thanks so much for your positive feedback on this experience. We look forward to your next visit with us!

November 12, 2024

Kevin is awesome and has wonderful customer service. I appreciate that he took the time to explain the services that my car needed. More

by dserrano710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2024 -

Sierra Honda responded

Thank you for taking a moment to share positive feedback on Kevin. We truly appreciate hearing from people who have been helped by our amazing team. Please come see us again some day!

November 11, 2024

Not overly impressed with your dealership but service rep Yessie Perez (5*) is certainly a winner..........you're lucky to have her. Excellent job/service overall More

by The Ultimate Male
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi Perez
Report | Print
Nov 11, 2024 -

Sierra Honda responded

Thanks for letting us know how satisfied you were with Yessi's assistance! We're glad she provided you with her utmost support and insight at this visit. We look forward to making your next appointment just as superb.

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