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1,203 Reviews of Sierra Honda - Service Center
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Verified Customer
September 14, 2025
Excellent service and the advisor was very helpful as well as the rest of the team. well as the rest of the team. More
by salpradoramos
Employees Worked With
September 12, 2025
Service advisor Kevin Eng was thorough in explaining diagnosis of car and the time it would take to fix it. Kept me informed of the progress. diagnosis of car and the time it would take to fix it. Kept me informed of the progress. More
by veronicamorales01
Employees Worked With
September 12, 2025
Billy, has wonderful customer service. His communication and honesty is excellent. After service, it turns out some clips were not fully snapped in on my undercarriage and it started to dr His communication and honesty is excellent. After service, it turns out some clips were not fully snapped in on my undercarriage and it started to drag. I text Billy and he told to me to bring it in and within 30 mins it was fixed and I was out the door free of charge. My only complaint is that that with dropping that much money, they could have washed my car :) More
by katie.dalchele
Employees Worked With
Billy Tram
September 12, 2025
The wait process for dropping off was extremely long. I waited in my car for 30 minutes before the service technician was able to check my vehicle in for service. It seemed like Billie was the techni I waited in my car for 30 minutes before the service technician was able to check my vehicle in for service. It seemed like Billie was the technician that was checking in most of the vehicles in the que. Your service process should allow other technicians to check in vehicles if Billie is busy with other customers. More
by LISAGARAY
Employees Worked With
Billy Tam
September 10, 2025
Yessi provided excellent customer service and the whole Honda team at Sierra was professional and fixed my car windshield in a timely manner. Yessi coordinated the warranty and replacement appointment with Honda team at Sierra was professional and fixed my car windshield in a timely manner. Yessi coordinated the warranty and replacement appointment with clear and prompt communication. I'm very grateful for their great customer service! More
by jodieleemaurer
Employees Worked With
Yessi
September 09, 2025
Nice clean take care of their clients with a smile and always a pleasure doing business with Honda always a pleasure doing business with Honda More
by chang9102
Employees Worked With
September 09, 2025
Great service. Appreciate that my needs were quickly taken care of even though I didn’t have an appointment as my car battery died. Advisor went over future car nee Appreciate that my needs were quickly taken care of even though I didn’t have an appointment as my car battery died. Advisor went over future car needs. And explained everything More
by etzlisa
Employees Worked With
Yessi
September 09, 2025
The entire experience was very well managed. It was quick to get checked on and a very pleasant experience. Yessi was very professional and easy do deal with. I’ll definitely continue bringing m It was quick to get checked on and a very pleasant experience. Yessi was very professional and easy do deal with. I’ll definitely continue bringing my car into Sierra Honda of Monrovia and hope to have Yessi be the person to handle all of my car needs. More
by BRIANRMEADOWS
Employees Worked With
Yessi
September 08, 2025
I am pleased with the service I receive at this dealership. Kevin is a wonderful advisor. He is available when I have any questions and takes the time to make sure I u dersrand what my service i dealership. Kevin is a wonderful advisor. He is available when I have any questions and takes the time to make sure I u dersrand what my service is for. He always answers any questions I have. He has a smile on his face and cares about the customer. More
by dmiller0011
Employees Worked With
