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Sierra Honda - Service Center

Monrovia, CA

4.8
1,168 Reviews

1,168 Reviews of Sierra Honda - Service Center

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August 24, 2025

Kevin Eng is a very friendly and chill dude. The service delivered overall was efficient. More

by Sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2025

My car broke down unexpectedly but after getting it towed to the dealership, they worked on it quickly and had it resolved by the end of the day. A real life saver! Special shout out to Yessie for her helpf More

by fshchang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessie
August 22, 2025

Billy Tam is very knowledgeable in his field after vehicle was diagnosed explained what need to be done to repair. I few options were given, I will definitely return for any repairs or services nee More

by Soccerdug64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
August 22, 2025

Adam, service advisor went above and beyond, providing exceptional customer service and professionalism. He did an outstanding job keeping us informed and even provided a courtesy pick up to assure our Ho More

by TonylovesReyna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2025

Kevin is great! Have been going by him for years! Won’t see anyone else More

by ASPETMINASIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2025

When they worked on my car, they offered to do all sorts of work to my car. Thank you. More

by rekra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yessi
Aug 21, 2025 -

Sierra Honda responded

Thank you for sharing what made this a great service visit, Rekra! It is always our pleasure to ensure convenience and value when you place your trust in our team. We wish you the safest of travels until we see you next time.

August 20, 2025

Prompt service. Was made aware of a few maintenance items that were a bit out of budget at the time. Appreciated the lack of pressure to get these maintenance item More

by JACOBMARES7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2025 -

Sierra Honda responded

Jacob, we're happy you enjoyed an accommodating visit with Adam! It is always our pleasure to empower our customers to make informed decisions about their vehicles. Thanks for choosing Sierra Honda for the best service.

August 20, 2025

Friendly and professional service. Explained things clearly and weren’t pushy about services. Answered my questions well. More

by cariyoung96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
Aug 21, 2025 -

Sierra Honda responded

We're glad our service team made your day a little easier by being efficient and transparent. Thanks so much for your positive feedback on this experience. We look forward to your next visit with us!

August 19, 2025

Billy did a great job on advising me on the servicing I needed. I would definitely work with him again. More

by pmgeraci58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
Aug 21, 2025 -

Sierra Honda responded

Thanks for taking a moment to let us know how helpful you found this visit! We're delighted Billy provided you with all the answers you needed to make this a positive experience. We're happy to be of service.

August 18, 2025

I’ve been bringing my car to Sierra Honda Monrovia for service for about 5 years now, and I always go to Kevin. He is consistently professional, knowledgeable, and takes the time to explain everything cle More

by JKNEC001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

Sierra Honda responded

Thank you for your wonderful review! We are honored that you have continuously confided in us with your automotive needs, and we are so glad that Kevin consistently provides you with thorough and efficient service. He will be delighted to have earned your kind recommendation. Wishing you the safest of travels until we meet again!

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