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Sierra Honda - Service Center

Monrovia, CA

4.8
980 Reviews
Call Service Center (626) 879-2934

980 Reviews of Sierra Honda - Service Center

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April 01, 2025

Very professional , clean, helpful , good communication when updating me about my car. Willing to answer my questions More

by gabbie_perkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 01, 2025

Yessi provide great help and service, for the replacement of my wire harness on my 2022 civic SI More

by juanegalaviz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi
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April 01, 2025

I have been going here for years. Everyone is great. Tom Redd is the main reason we keep coming back! More

by CRISTOPHER.COTTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Redd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yessi
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March 31, 2025

Billy was extremely helpful and honest. They had my car ready in a timely manner More

by rose.smalley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
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March 31, 2025

No one there returns phone calls. My understanding they are waiting for a part on my 2025 Accord. Twice I was no able to make ar answer my phone in my car. I have called left messages More

by TERESA.PIMENTEL29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angle Garcia
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Apr 01, 2025 -

Sierra Honda responded

Teresa, thank you for your feedback. We do apologize for not being able to return every call but we want to assure you that our service team will certainly be contacting you when the part we're awaiting has arrived. We're looking forward to getting this resolved for you, and if I may answer any questions for you in the meantime, feel free to contact me directly. John H. Howard III jhoward@sierracars.com 626.879.2935 ext 7084 Service Manager, Sierra Honda Of Monrovia

March 30, 2025

It was a good experience, took a little longer than they told me it would. But at least they fixed all the recalls on my car. They were nice. It was fine. Next time I’ll take them up on their uber offer hom More

by rrodriguez7687
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think his name was Angel.
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Mar 31, 2025 -

Sierra Honda responded

We're glad your vehicle's recalls were handled with great care by the Sierra Honda service team, and we sincerely appreciate your patience during the work. Please come see us again some day!

March 29, 2025

I recently took my vehicle in for maintenance and the experience was excellent from start to finish. The staff was professional, welcoming, and efficient, ensuring that everything was taken care of smoot More

by UNIQUEJESS1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Pastor
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Mar 31, 2025 -

Sierra Honda responded

Jess, thank you for reporting on the exceptional work our service team did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Sierra Honda for the highest quality service.

March 29, 2025

Kevin is helpful and a thorough service staff. He explained the problems with my car and also communicated well. I appreciate his help and honesty. More

by sc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2025 -

Sierra Honda responded

Thank you for letting us know how pleased you were with Kevin's exceptional service. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may assist you again!

March 28, 2025

Billy always does an amazing job in ensuring everything is taken care of. Highly Recommend. More

by tyler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
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Mar 31, 2025 -

Sierra Honda responded

Tyler, we're pleased you had another great service experience with us, and that Billy made sure yourvehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

March 28, 2025

Great service by friendly knowledgeable people, great experience Highly recommended visit you won’t regret the experience More

by RVEGA6
Recommend Dealer
Yes
Employees Worked With
Stephanie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Medrano-Hurtado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen in sales amazing person
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Mar 31, 2025 -

Sierra Honda responded

We sincerely appreciate your thoughtful assessment of our dealership team, and we hope you'll think of us the next time you have any automotive or Honda needs. Safe travels until we meet again!

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