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Sierra Honda - Service Center

Monrovia, CA

4.8
1,108 Reviews
Call Service Center (626) 408-8397

1,108 Reviews of Sierra Honda - Service Center

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July 11, 2025

For over 20 years I have been a loyal customer of Sierra, purchasing and having my vehicles serviced there. While the service department has declined recently, my most recent experience was exceptional. Your More

by joer1818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
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July 10, 2025

Good experience and helpful staff. They arranged a pick and drop to the near by coffee shop More

by pattanakram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Sanchez
3.0
This rating includes all reviews, with more weight given to recent reviews.
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July 09, 2025

Yessi, in the Service Department was terrific. Her communication was excellent and great follow up communication More

by howardnager
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi
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Jul 10, 2025 -

Sierra Honda responded

Thanks for letting us know how satisfied you were with Yessi's assistance, Howard! We're glad she provided you with her utmost support and insight at this visit. We look forward to making your next appointment just as superb.

July 09, 2025

It was really pleasant experience as everyone was so friendly. My car was done earlier than expected and I was very pleased More

by amayapatty09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2025 -

Sierra Honda responded

We're glad our service team made your day a little easier by being efficient. Thanks so much for your positive feedback on this experience. We look forward to your next visit with us!

July 09, 2025

The experience was surprisingly painless. The car was even ready hours earlier than they estimated. More

by Donovan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rose
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Jul 10, 2025 -

Sierra Honda responded

We're delighted to hear that, Donovan! Thank you for letting us know how pleased you were with our efficient and knowledgeable service team. We wish you pleasant travels until we may be of service to you again!

July 06, 2025

Employees were friendly, efficient, and informed. I was offered a bottle of cold water while I waited More

by 4sqhowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2025 -

Sierra Honda responded

Thank you for letting us know your appointment was handled graciously by Kevin and the Sierra Honda team. We hope you won't hesitate to reach out when we may be of service to you again.

July 04, 2025

The customer service at the Honda dealership was excellent. I had a great experience and would definitely recommend it to others More

by YOUNG.JSANCHEZ1030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
Report | Print
Jul 08, 2025 -

Sierra Honda responded

Thank you for sharing what made this a great dealership visit! It is always our pleasure to ensure convenience and value when you place your trust in our team. We wish you the safest of travels until we see you next time.

June 28, 2025

Billi was very helpful. He explained everything in detail which I appreciate. He made the process easy and hassle free. More

by brittany.delellis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billie Tam
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Jun 30, 2025 -

Sierra Honda responded

Brittany, thank you for your trust in our service team! We're happy Billy provided you with an engaging and informative visit. Please don't hesitate to give us a call the next time we may assist you.

June 26, 2025

Billie always takes care of me. He's easy to talk to and very knowledgeable too. More

by cyto25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billie (Tan?)
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Jun 26, 2025 -

Sierra Honda responded

We're delighted Billy has proven to be your vehicle's ultimate service advisor and advocate. Thank you for taking time out of your day to recommend his assistance. Safe travels until we see you again!

June 26, 2025

Kevin was very considerate about my time and work schedule. He facilitated and explained everything nicely. More

by elkono77
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2025 -

Sierra Honda responded

We appreciate your 5 stars for Kevin! Thank you for taking a moment to tell everyone what makes him stand out. We're happy to be your #1 choice for keeping your vehicle in shape.

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