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Sierra Honda

Monrovia, CA

4.8
2,895 Reviews
Sierra Honda is here for you. Whether you're looking for a Honda Dealership in the Pasadena area, Arcadia or Monrovia, we take pride in being one of San Gabriel Valley's Honda dealerships. Our exceptional sales professionals are courteous and pressure free, because Sierra Honda is a business that knows how to treat Honda customers with the utmost respect. We have an unbelievably large selection of new Honda inventory on our lot. Shop online or come visit us today!
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821 E Central Ave

Monrovia, CA

91016

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Showing 2,895 reviews

July 06, 2024

Was able to get appointment the day after I called. Billie was very courteous and listened to my problems. He kept me posted on the progress of my vehicle. Was completed in a timely manner. More

by VONDYNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billie
Jul 09, 2024 -

Sierra Honda responded

Thanks for taking the time to review your service experience! We're happy Billy handled your visit with great care and got you safely back on the road in a timely manner. We hope you'll continue to choose Sierra Honda for all your automotive needs!

July 06, 2024

Jose Chichipa and Brandon Cisneros are very friendly and polite people. They are very easy to work with and helpful. We are really appreciated for all their help! More

by jwt168
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Chichipa
Jul 09, 2024 -

Sierra Honda responded

Your awesome review says a lot about Jose and Brandon and they totally deserve it. Thank you for your thoughtful feedback on the way they provided support to you. We wish you many happy travels this summer, from all of us at Sierra Honda!

July 05, 2024

Christopher Gonzalez was an amazing person to work with! He helped us with everything and answered every question. He was informative, professional, and caring. It seemed that his goal was to provide us a d More

by MICROPHONE96
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Li, Chris Gonzales
Jul 09, 2024 -

Sierra Honda responded

Thanks for letting us know Christopher and our dealership team did a great job! Ensuring the utmost attention to your needs and wishes is our top priority. We graciously look forward to working with you again some day!

July 04, 2024

Albert Morales in Sales was wonderful. He was very responsive He was also extremely knowledgeable about the car and was able to explain the many different features in a way that was easy t More

by gwen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Li, Albert Morales
Jul 09, 2024 -

Sierra Honda responded

Gwen, thank you for telling us how much you appreciated Albert's and Charlie's efforts to make this a great experience overall. We're delighted you enjoyed our team's enthusiasm. Congrats on your new Honda, and best wishes for awesome summer travels!

July 04, 2024

Constant communication from there customer service desk, ready to use coupons, and complimentary Lyft service. More

by JANMITCHELL.ZERRUDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
Jul 09, 2024 -

Sierra Honda responded

We're so happy you enjoyed the accommodations offered by our awesome service department. Thanks for stopping by to let us know. We hope you'll come see us again some day!

July 03, 2024

Kevin and his staff are always helpful, prompt, and communicative of work to be done and cost; Incomplete work timely. Very much appreciate him! More

by 99BLUELEAF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2024 -

Sierra Honda responded

Thank you for telling us why you like working with Kevin! Your satisfaction means the world to us, and we're pleased he continues to be a reliable resource for your service needs. We look forward to ensuring more high quality service at your next appointment.

July 03, 2024

Billy was amazing and so helpful! I will be coming back for any service needs because of him!!! More

by SKYLERCLARK422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
Jul 03, 2024 -

Sierra Honda responded

We're so happy to hear that, Skyler! Thank you for letting us know how pleased you were with Billy's exceptional service. It is our pleasure to make your service visits so helpful. We wish you the safest of travels until we may assist you again.

July 02, 2024

Adam was a great service rep who listened to my concerns before speaking and addressed them with knowledge and respect. More

by gilrae7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
Jul 03, 2024 -

Sierra Honda responded

Thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Adam handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

July 02, 2024

Billy in the Service department is thorough, helpful and always courteous and friendly. He lets me know if there is something that is needed and advises on when it should be done. My car is always ready w More

by tina.blair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
Jul 03, 2024 -

Sierra Honda responded

Thank you for your lovely feedback, Tina! We're pleased you continue to receive the best care and guidance from Billy and our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure!

July 02, 2024

Service was throrough and fast. Billy was kind, complimentary, and went above and beyond to make the process as smooth and easy as possible. More

by vincentmartinek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tan
Jul 03, 2024 -

Sierra Honda responded

Thanks so much, Vincent! We're delighted the value of Billy's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to being of service to you again some day!

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