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Sierra Honda

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.8
2,846 Reviews
Sierra Honda is here for you. Whether you're looking for a Honda Dealership in the Pasadena area, Arcadia or Monrovia, we take pride in being one of San Gabriel Valley's Honda dealerships. Our exceptional sales professionals are courteous and pressure free, because Sierra Honda is a business that knows how to treat Honda customers with the utmost respect. We have an unbelievably large selection of new Honda inventory on our lot. Shop online or come visit us today!
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821 E Central Ave

Monrovia, CA

91016

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Showing 2,846 reviews

June 19, 2024

Yessie Perez was very helpful and very professional in handling my service needs. There’s a slight delay but it was well explained the reason why. She provided me a Lyft service to and from the dealership More

by ERNIEARCEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessie Perez
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Jun 19, 2024 -

Sierra Honda responded

Thank you for telling us why you liked working with Yessi! Your satisfaction means a lot to us, and we're pleased you enjoyed the accommodations offered by our service department. We hope you'll continue to make Sierra Honda your first choice for service.

June 19, 2024

Always feel taken care of. Always feel satisfied and great customer care. Keep it up. Thank you. More

by SREIMERS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2024 -

Sierra Honda responded

Thanks for taking a moment to share positive and encouraging feedback with us! Your loyalty to Sierra Honda is an honor, and we hope to continue being your #1 choice for years to come. See you next time!

June 18, 2024

I felt played and I got a bad deal never recommending this place . I feel they were pulling a fast one over me More

by girlbottler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Charlie Li, Eddie Haro
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Jun 18, 2024 -

Sierra Honda responded

Your satisfaction is our top priority, and we regret that this transaction did not meet your expectations. I know there was a temporary misunderstanding at one point, but when this was resolved, we were under the impression you were satisfied. I will be reaching out to you to discuss the details. Thank you for your feedback. Armando Valdez General Sales Manager avaldez@sierracars.com

June 18, 2024

Kevin is exceptional—I have been taking my family Hondas to him for years. Sierra Honda is great on service, but their new vehicles are overpriced with “market adjustments”. More

by JSILBERTECH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 18, 2024

Prompt and honest. I thought the wait was around 2hours but my oil change was done less than an hour. More

by jim_lee625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pastor
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Jun 18, 2024 -

Sierra Honda responded

We're glad our service team made your day a little easier by being efficient, Jim. Thanks so much for your positive feedback on this experience. We look forward to your next visit with us!

June 17, 2024

Great service! I know Tom Redd from his days at Toyota where I bought a car from him in 2017. I text and told him I was ready for an SUV type of car. Learned he wa More

by PLEFFY1966
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Redd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Rivera
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Jun 17, 2024 -

Sierra Honda responded

Tracie, we're so happy Tom is someone you can trust with your automotive needs whenever you're looking for something new. Congrats on your new CR-V! We wish you many pleasant travels this summer, from everyone here at Sierra Honda.

June 17, 2024

Anytime I bring my car for repairs the service is quick and there is good communication about the status More

by HBN121609
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2024 -

Sierra Honda responded

Thanks for the awesome feedback! We're thrilled you always enjoy working with the Sierra Honda team for your automotive needs. We hope to be of service to you for many more years to come!

June 17, 2024

Great customer service. Quick and easy. Kevin was very friendly and helpful. Getting a ride to and from made it very convenient. More

by DOLLYLEIDEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Li, Anthony Rodriguez
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Jun 17, 2024 -

Sierra Honda responded

Dolly, thank you for sharing positive feedback on Kevin! We want all of our guests to be treated to service that is pleasant and reliable, so we're happy that's exactly what Kevin provided for you. We look forward to your next visit!

June 17, 2024

Sales Person Roberto Tirado very professional he knows very well the Vehicle explain to me with details, my experience was incredible I lease a beautiful Vehicle and I so happy !! the process was fast and More

by PILARBOOKKEEPER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Medrano-Hurtado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Tirado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Sierra Honda responded

Pilar, thank you for your awesome review of Roberto! We're pleased Roberto did everything he could to make sure your transaction was smooth. Congratulations! Best wishes for amazing travels in your new Honda!

June 17, 2024

Service advisor Kevin was very knowledgeable, experienced and provided prompt service. He arranged the transportation which was nice so I didn't have to wait at the Service area. More

by STEVE.YANG99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2024 -

Sierra Honda responded

Thanks so much, Steve! We're delighted the value of Kevin's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!

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