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Sierra Honda

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.8
2,849 Reviews
Sierra Honda is here for you. Whether you're looking for a Honda Dealership in the Pasadena area, Arcadia or Monrovia, we take pride in being one of San Gabriel Valley's Honda dealerships. Our exceptional sales professionals are courteous and pressure free, because Sierra Honda is a business that knows how to treat Honda customers with the utmost respect. We have an unbelievably large selection of new Honda inventory on our lot. Shop online or come visit us today!
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821 E Central Ave

Monrovia, CA

91016

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Showing 2,849 reviews

June 21, 2024

Everyone was so helpful from Yessi to parts sales and management. Had my new key programmed and made me a happy customer. Thank you all. More

by DRCHALLITA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yessi
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Jun 21, 2024 -

Sierra Honda responded

We're glad Yessi and our service team made your day a little easier by being helpful and accommodating. Thanks so much for your positive feedback on this experience. We look forward to your next visit with us!

June 20, 2024

Brandon Cisneros was very nice and quick with helping me out. He was so knowledgeable on the models I was interested in. I do not like having to deal with “the typical car salesman” trying to sell me the mo More

by AlyssaJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armando
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Jun 20, 2024 -

Sierra Honda responded

Alyssa, thank you for sharing your experience with us! We're delighted Brandon handled your wishes with the utmost advocacy and grace. Congrats on the new pre-owned Honda! Here's wishing you all the best in your travels, from everyone at Sierra Honda!

June 19, 2024

This dealership is the best on the row of cars on central avenue in Monrovia.Calif More

by EMILE2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2024 -

Sierra Honda responded

Thank you for your positive review! We sincerely appreciate your thoughtful assessment of our dealership, and we hope that you'll think of us the next time you have any automotive or Honda needs. Safe travels until we meet again!

June 19, 2024

Yessie Perez was very helpful and very professional in handling my service needs. There’s a slight delay but it was well explained the reason why. She provided me a Lyft service to and from the dealership More

by ERNIEARCEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessie Perez
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Jun 19, 2024 -

Sierra Honda responded

Thank you for telling us why you liked working with Yessi! Your satisfaction means a lot to us, and we're pleased you enjoyed the accommodations offered by our service department. We hope you'll continue to make Sierra Honda your first choice for service.

June 19, 2024

Always feel taken care of. Always feel satisfied and great customer care. Keep it up. Thank you. More

by SREIMERS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2024 -

Sierra Honda responded

Thanks for taking a moment to share positive and encouraging feedback with us! Your loyalty to Sierra Honda is an honor, and we hope to continue being your #1 choice for years to come. See you next time!

June 18, 2024

I felt played and I got a bad deal never recommending this place . I feel they were pulling a fast one over me More

by girlbottler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Charlie Li, Eddie Haro
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Jun 18, 2024 -

Sierra Honda responded

Your satisfaction is our top priority, and we regret that this transaction did not meet your expectations. I know there was a temporary misunderstanding at one point, but when this was resolved, we were under the impression you were satisfied. I will be reaching out to you to discuss the details. Thank you for your feedback. Armando Valdez General Sales Manager avaldez@sierracars.com

June 18, 2024

Kevin is exceptional—I have been taking my family Hondas to him for years. Sierra Honda is great on service, but their new vehicles are overpriced with “market adjustments”. More

by JSILBERTECH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 18, 2024

Prompt and honest. I thought the wait was around 2hours but my oil change was done less than an hour. More

by jim_lee625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pastor
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Jun 18, 2024 -

Sierra Honda responded

We're glad our service team made your day a little easier by being efficient, Jim. Thanks so much for your positive feedback on this experience. We look forward to your next visit with us!

June 17, 2024

Great service! I know Tom Redd from his days at Toyota where I bought a car from him in 2017. I text and told him I was ready for an SUV type of car. Learned he wa More

by PLEFFY1966
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Redd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Rivera
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Jun 17, 2024 -

Sierra Honda responded

Tracie, we're so happy Tom is someone you can trust with your automotive needs whenever you're looking for something new. Congrats on your new CR-V! We wish you many pleasant travels this summer, from everyone here at Sierra Honda.

June 17, 2024

Anytime I bring my car for repairs the service is quick and there is good communication about the status More

by HBN121609
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2024 -

Sierra Honda responded

Thanks for the awesome feedback! We're thrilled you always enjoy working with the Sierra Honda team for your automotive needs. We hope to be of service to you for many more years to come!

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