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Sierra Honda

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.8
2,130 Reviews
Sierra Honda is here for you. Whether you're looking for a Honda Dealership in the Pasadena area, Arcadia or Monrovia, we take pride in being one of San Gabriel Valley's Honda dealerships. Our exceptional sales professionals are courteous and pressure free, because Sierra Honda is a business that knows how to treat Honda customers with the utmost respect. We have an unbelievably large selection of ...
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821 E Central Ave

Monrovia, CA

91016

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Showing 2,130 reviews

April 04, 2022

I never leave reviews, but am making an exception because of how bad this dealership was. I had emailed and spoken with Karen Goodwin several times about a preowned Honda HRV before she lured me to the store More

by alina
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Karen Goodwin
Report | Print
Apr 06, 2022 -

Sierra Honda responded

Alina, I understand it's frustrating having to be in the market for used cars in this climate, however, we did offer you the price it was advertised for, plus presented some optional products, which you could have declined. If you would've liked this particle vehicle, we would have done everything to try to make it work for you. If you happen to still be in the market, I would be happy to take a second look at any proposal and try to improve it for you.

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April 04, 2022

Brandon Cisneros excellent salesperson, y great to explained an answered my questions. We are always back to buy. More

by Magaly Delgado
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina Ming, Ruben Lopez, Vince Tran
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Apr 06, 2022 -

Sierra Honda responded

Magaly, Thank you for leaving Brandon this 5-star review! We are so glad that he could be of assistance to you! We greatly appreciate the opportunity to work with you. Please be sure to give us a call if you ever have any further questions or concerns!

April 03, 2022

Keith Helgeson took care of all my needs and answered all questions I had. Very knowledgeable on the car. Thank you so much More

by lilcher6311
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Helgeson
Report | Print
Apr 04, 2022 -

Sierra Honda responded

Thank you for leaving Keith this positive review! We are happy to hear that he was so helpful and informative throughout your visit. We greatly appreciate the opportunity to work with you. Please be sure to give us a call if you ever have any further questions or concerns!

April 03, 2022

Vince was professional and curious. Very knowledge and and great help. Would recommend to friends and family. More

by jimmyquach705
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Tran
Report | Print
Apr 04, 2022 -

Sierra Honda responded

Jimmy, Thank you for leaving Vince this positive review! We are so glad that he could be of assistance to you! We appreciate your business. Please do not hesitate to let us know if there is ever anything more that he or the team may help you with!

April 01, 2022

Keith Helgeson was quick to respond to my needs. This was my first time at Sierra and was a positive experience. More

by Julia
Recommend Dealer
Yes
Employees Worked With
Keith Helgeson
Report | Print
Apr 04, 2022 -

Sierra Honda responded

Julia, Thank you for leaving Keith this 5-star review! We are so glad that we had the opportunity to work with you, and we are pleased that he could make your first visit a positive experience. It is our pleasure to assist you in any way possible. Please don't hesitate to give us a call if you ever have any further questions or concerns!

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April 01, 2022

I appreciate Richard , he tried everything possible to make me comfortable and to make sure I was able to walk out with the best deal made everything possible to work with my budget. More

by marktheplumber1984
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Gaitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Jaturongpanich
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Apr 01, 2022 -

Sierra Honda responded

Thank you for leaving Richard this positive review! We are so glad that he could make things happen for you and ensure that your visit was an overall success. We wish you the safest of travels in your new ride. Please drive safely, and do not hesitate to give us a call if there is ever anything more that our team may help you with!

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March 31, 2022

It was a great experience! People were friendly, helpful, and courteous. They were knowledgeable and answered all questions. One of the best experiences I’ve had in buying a ca More

by Irene
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Charlie Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Redd
Other Employees : Thomas Redd
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Apr 01, 2022 -

Sierra Honda responded

Irene, Congratulations on your new vehicle! We are overjoyed that we had the opportunity to do business with you and provide you with the exceptional experience that you so much deserve. Your kind words and satisfaction mean so much to us, and we can't wait for you to enjoy your new ride!

March 31, 2022

Vince Tran (service department) was excellent in his service. He was knowledgeable, professional, and efficient. More

by Angelina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Tran
Report | Print
Apr 01, 2022 -

Sierra Honda responded

Angelica, Thank you for leaving Vince this 5-star review! We are happy to hear that he took great care of you and your automotive needs throughout your visit. We wish you the safest of travels. Please do not hesitate to give us a call if there is ever anything more that he or the team may help you with!

March 30, 2022

Always great customer service, Kevin is awesome. Keep up the good work! Was informed what was wrong with my vehicle and always notified before any work was done. More

by Mac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2022 -

Sierra Honda responded

Thank you so much for your 5-star review! We are pleased that Kevin could get you and your automotive needs taken care of. Your safety and satisfaction are of the utmost importance to us, and we will certainly provide you with nothing less than our best quality care in the future!

March 30, 2022

Happy with transaction. Things went as promised. Staff were friendly and courteous. Inventory of cars was ok. More

by Shaddad918
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Jaturongpanich
Report | Print
Mar 30, 2022 -

Sierra Honda responded

Congratulations on your new vehicle! We are pleased that we had the opportunity to work with you and get you into a vehicle that you love. We wish you the safest of travels. Please do not hesitate to give us a call if there is ever anything more that we may help you with in the future!

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