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Showcase Honda - Service Center

Phoenix, AZ

4.7
977 Reviews
Call Service Center (602) 464-7145

977 Reviews of Showcase Honda - Service Center

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December 14, 2024

We have 2 Hondas in the family and we always go to Austin for service. We can always count on the vehicle to be ready in the promised time and we wouldn’t go to anyone else! More

by chris_paternoster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Czerwinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Showcase Honda responded

Thanks for the awesome review, Chris! We're thrilled to hear you and your family trust us with your Hondas. Delivering timely service is our priority, and it's great to know we met your expectations. We look forward to seeing you again for your next service!

December 14, 2024

Exellent customer service, not too much waiting. Very flexible and friendly guys, colllete info. Ready for next appointment More

by CHRISMENDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Birchman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Showcase Honda responded

Thanks! We're thrilled to hear you had such a positive experience. Our team always strives to provide excellent service and minimize wait times. We look forward to seeing you at your next appointment!

December 13, 2024

Very positive and great communication I was in and out in the time he shared with me More

by ssenatore46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Ostos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Showcase Honda responded

Thanks for the great feedback! We’re thrilled to hear you had a positive experience and that our communication met your expectations. We strive to make every visit efficient and enjoyable. Looking forward to seeing you again!

December 10, 2024

Bought the car but haven't had the best of luck. I've had the battery replaced each october since I bought the vehicle. My car was hot in the rear while it was getting serviced. I don't think any More

by mima7676
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Birchman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2024 -

Showcase Honda responded

Thank you for sharing your experience. We're sorry to hear about the issues you've faced with your vehicle. Your feedback is valuable, and we will address your concerns to ensure better service moving forward. We're glad you had a positive experience with James and appreciate your support.

December 04, 2024

Jason was extremely professional, he was also very helpful and kept communication with me throughout the process. Excellent work Jason! More

by devinrw18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Birchman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2024 -

Showcase Honda responded

Thanks for the fantastic review, Devin! We’re thrilled to hear about your positive experience with Jason. His professionalism and communication are what we strive for. We appreciate your support and look forward to serving you again!

December 04, 2024

I use Showcase because it is close to where I work. I have worked with Daniel and two others to my recollection, all have been friendly, helpful and professional. My vehicle is in good hands. More

by babsn101
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel McCourt
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Dec 05, 2024 -

Showcase Honda responded

Thanks for your feedback! We're glad to hear that you've had a positive experience with Daniel and the team. Your trust in us means a lot, and we're here to ensure your vehicle always gets the best care. Looking forward to seeing you again!

December 03, 2024

Service costs have gotten too high. I am looking to less expensive alternatives. It’s been nice but good by Honda! More

by JERRYMILLER101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Eshelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2024 -

Showcase Honda responded

Jerry, we appreciate your feedback and are glad to hear you've enjoyed our service. We understand that cost is a key factor and hope you find the best option for your needs. Thank you for being a valued customer!

November 30, 2024

Austin has been very helpful with all my car issues and explains what needs to be done. More

by PAULYLEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Czerwinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Showcase Honda responded

Thanks! We're thrilled to hear that Austin has been so helpful with your car issues. Our team strives to provide clear explanations and excellent service. Your feedback means a lot to us!

November 30, 2024

Richard has been an amazing Service Rep, going out of his way to explain things clearly to me and making sure to find me the best prices for what I need done. I'm delighted to look to his advice for our two More

by Pastor Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard York
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Showcase Honda responded

We’re thrilled to hear about your positive experience with Richard! Our team strives to provide clear communication and great service. Your satisfaction means a lot to us, and we're glad you found the best solutions for your cars. Thank you for sharing your feedback!

November 30, 2024

Didn't appreciate the 3% fee for using a credit card to pay the bill More

by tmohny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Clay Knight
1.0
This rating includes all reviews, with more weight given to recent reviews.
Roscoe Gist
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amair Habhab
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Green
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsay Voss
1.0
This rating includes all reviews, with more weight given to recent reviews.
James Birchman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2024 -

Showcase Honda responded

We understand that fees can be frustrating. We aim to keep our services competitive while maintaining quality. Your input is valuable, and we’ll continue to work on improving our payment options. We appreciate your support and hope to see you again soon!

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