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Showcase Honda - Service Center

Phoenix, AZ

4.7
859 Reviews
Call Service Center (602) 464-7145

859 Reviews of Showcase Honda - Service Center

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September 13, 2024

Kevin is very skilled at his job. Great emotional intelligence. When my repair wasn’t right he listened and made sure it got fixed. More

by MICHAEL.JACKSON.O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

Showcase Honda responded

Thanks for your feedback, Michael! We’re glad to hear that Kevin’s skills and attentiveness made a difference in your experience. Your satisfaction is important to us, and we appreciate you bringing this to our attention. Looking forward to serving you even better next time!

September 13, 2024

Cassie Allen is very professional. We had no problems understanding her. she did what she said she would do. More

by jcallahan60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

Showcase Honda responded

We're glad to hear you had a positive experience with Cassie. We strive for clear communication and reliable service, and it’s great to see that reflected in your review. Looking forward to serving you again!

September 13, 2024

Bought the car here and have had it serviced for years. Not the same good service any more though... Have lost trust More

by GEORGE@CUPRAK.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Proo
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2024 -

Showcase Honda responded

We genuinely appreciate your loyalty over the years and are sorry to hear that you haven't experienced the same level of service recently. Your trust is important to us, and we would like the opportunity to address your concerns directly. Please reach out to Sean Hoopes, our Service Director, at 602-274-3800. We’re committed to resolving this issue and restoring your confidence in our service.

September 12, 2024

Easy to schedule an appointment. My car was looked at quickly, and although no problem was found, I was reassured by what was checked. More

by LMMRODGERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie Schumann
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Sep 16, 2024 -

Showcase Honda responded

Thank you for your fantastic review! We're glad to hear that scheduling was a breeze and that our team provided you with reassurance. Your satisfaction is our priority, and we appreciate your trust in us. Looking forward to serving you again!

September 09, 2024

Pleasure to have purchased vehicle here, howeve we didnt have the opportunity to ring the bell or have a picture. Minor detail but wouldve made the experience happier purchasing a brand new car. More

by joannegodoy03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Eshelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

Showcase Honda responded

Thank you so much for choosing to purchase your vehicle with us! We're thrilled to hear that you had a pleasant experience. We apologize for missing the opportunity to ring the bell and capture a photo—those special moments definitely add to the excitement of a new car purchase.

September 08, 2024

People are really helpful and attentive. I love Honda cars been owning hondas for over 20 years. More

by mariamendoza22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard York
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2024 -

Showcase Honda responded

Thank you for your feedback! We’re glad to hear that you found our team helpful and attentive. It’s wonderful to know you’ve been enjoying Honda cars for over 20 years. We appreciate your loyalty and look forward to assisting you with your Honda needs in the future. If you need anything else, feel free to reach out!

September 08, 2024

Richard provides great customer service and is the main reason I continue to bring my vehicles to Showcase. More

by MWESTES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard York
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2024 -

Showcase Honda responded

Thank you for your feedback! We’re delighted to hear that Richard’s excellent customer service is a key reason you continue to choose us for your vehicle needs. We appreciate your loyalty and look forward to providing you with exceptional service in the future. If you need anything else, just let us know!

September 07, 2024

They were quick with the response. I was able to get my car in the day of the call. Cassie was super informative and helpful. More

by malcolmrojo2002
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2024 -

Showcase Honda responded

Thank you for your wonderful feedback! We're so glad we could assist you quickly and get your car in on the same day. It's great to hear that Cassie was informative and helpful throughout the process. We appreciate your business and look forward to serving you again in the future!

September 06, 2024

Always fantastic service at Honda showcase on Camelback. Friendly efficient, professional, and really interested in getting the best done for the best price. Thank you. More

by SMILSTEIN135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard York
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Suzuki
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2024 -

Showcase Honda responded

Thank you for your kind words! We're thrilled to hear that you consistently receive fantastic service during your visits. It's great to know that our team is meeting your expectations for friendliness, efficiency, professionalism, and value. If there's anything more we can do for you, please let us know. We appreciate your support and look forward to serving you again!

September 03, 2024

“I recently had my car serviced, and I was impressed with the quality of their work. The staff was friendly and professional, explaining all the necessary repairs clearly and providing a detailed estimate up More

by FTRAX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2024 -

Showcase Honda responded

Thank you so much for your kind words! We're thrilled to hear that you were impressed with the quality of our service and found our staff friendly and professional. Providing clear explanations and detailed estimates is important to us, so we're glad to know you appreciated it. We look forward to serving you again in the future and appreciate your high recommendation!

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