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Showcase Honda - Service Center

Phoenix, AZ

4.7
915 Reviews

915 Reviews of Showcase Honda - Service Center

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November 16, 2024

Coffee station in waiting room kind of messy And restroom smell sometimes James is great very appreciated More

by PAEW
Recommend Dealer
Yes
Employees Worked With
James Birchman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Showcase Honda responded

Thanks for your feedback! We're glad to hear you appreciate James and will address the coffee station and restroom concerns. Your input helps us improve the experience for everyone. We hope to make your next visit even better!

November 15, 2024

Service was great and I had a pleasant experience with getting my vehicle serviced here. More

by Ejohns2558
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Showcase Honda responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our service team. Your satisfaction means a lot to us, and we look forward to helping you again in the future!

November 14, 2024

Kevin was very honest and up front about what needed to be done to my car. He called me to update me on prices and allowed me to think about it and call him back. More

by jaybyrd16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Showcase Honda responded

Thank you for your fantastic review! We're thrilled to hear that Kevin provided you with clear communication and honest updates. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. Looking forward to serving you again!

November 14, 2024

I was not thrilled with the process of getting my vehicle but I am happy with my vehicle. More

by AISFORAVILA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel McCourt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Showcase Honda responded

Thanks for sharing your feedback! We’re glad to hear you’re happy with your vehicle. We’re always looking to improve the process, so your insights are valuable to us. We appreciate your support and hope you enjoy your new ride!

November 13, 2024

Great Service and work was completed as promised and on time! Will definitely return for any service or vehicle purchase. More

by JR_ROJAS1471
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Hoopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Birchman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Suzuki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel McCourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Showcase Honda responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with us. Our team works hard to deliver on promises, and we can't wait to assist you again in the future!

November 13, 2024

Semi friendly dealer. Salesman tried to get me to sign a backup contract, when I was paying with a pre-approved check from my credit union, said it was a requirement (not More

by rur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Hernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Green
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alejandro and Sharma
Nov 14, 2024 -

Showcase Honda responded

We're committed to clear and honest communication, and your feedback helps us address areas where we can improve. For further assistance, please reach out to Lindsay Voss, our Customer Relations Manager, at lvoss@vtaig.com or 602-604-6539.

November 12, 2024

James was empathetic, professional, and very respectful. I will gladly work with him again. He also gave great advice. I rate him Excellent by far!! More

by khoyles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Hernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Clay Knight
4.0
This rating includes all reviews, with more weight given to recent reviews.
Roscoe Gist
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amair Habhab
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Green
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsay Voss
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Birchman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Showcase Honda responded

Thanks for the fantastic feedback! We're thrilled to hear about your positive experience with James. His dedication to providing excellent service really shines, and we look forward to working with you again in the future!

November 10, 2024

We have had nothing but positive experiences with Richard at Showcase Honda in Phoenix Az More

by nkey30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard York
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Showcase Honda responded

Thanks for the fantastic review! We're thrilled to hear about your positive experiences with Richard. Our team works hard to provide great service, and it’s wonderful to know we’re hitting the mark. Your support means a lot to us!

November 09, 2024

Great service, nothing more to say. 15 word minimum is really, really, really, really annoying. More

by jcritser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Suzuki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Showcase Honda responded

Thanks for the fantastic feedback! We're thrilled you enjoyed our service. We appreciate your thoughts on the word limit; it's designed to ensure quality reviews. Your input helps us improve, and we hope to keep meeting your expectations!

November 09, 2024

I brought a package deal. I’m very happy with it for the oil change tire rotation and also I have that special for and car wax. I’m not sure if that’s twice a year or one yea More

by MICKSINAZ58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard York
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Showcase Honda responded

Thanks for your feedback! We're thrilled to hear you're happy with your package deal. We apologize for the tire rotation issue and appreciate your understanding. Our wax service is a fantastic way to protect your car's finish—let us know if you have any questions about it!

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