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Showcase Honda - Service Center

Phoenix, AZ

4.7
1,013 Reviews
Call Service Center (602) 464-7145

1,013 Reviews of Showcase Honda - Service Center

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June 17, 2024

Great Job with working on my Honda Accord Sport looking forward to my next service More

by JAMESBERRY_III
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel McCourt
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June 17, 2024

Kevin was great when I go back I'd like to deal with him agian More

by JVACIRCA35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 16, 2024

I never worked with a different advisor other than Cassie. She goes above and beyond with exceptional knowledge and professionalism. More

by Avelardo_90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 16, 2024

Got cars oil changed in the time he said it would and got me on my way More

by MUSEMATTHEW05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Ostos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 16, 2024

, I received quick friendly service from the Honda reps I interacted with. Cassie the service rep that helped me was very helpful. More

by Jennette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 16, 2024

James was a very good informant on what was going to be done. Kept me updated with what was going on. Overall good service man. More

by CCELINE.SESMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Birchman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 16, 2024

I have a terrible car. 27 times in the repair shop in 28 months. It is horrible and while the service writers want to do the best the warranty from Berkshire dealers (MPP) More

by wesrdavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard York
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Hoopes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Green
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Proo
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Birchman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cassie Allen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Czerwinski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Ostos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Eshelman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel McCourt
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June 16, 2024

Thank you service department for taking care of my vehicle. You are so good at it. More

by ariasalma655
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Czerwinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Showcase Honda responded

Thank you for your kind words! We're thrilled that our service department could take care of your vehicle so well. If there's anything else we can assist you with or if you have any questions in the future, please feel free to reach out. We appreciate your trust in us and look forward to serving you again!

June 16, 2024

Thanks for the good and courteous effort to review and resolve the issue with my car. More

by kennylewisaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Ventura
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Jun 17, 2024 -

Showcase Honda responded

Thank you for your feedback! We're glad to hear that our team made a good and courteous effort to review and resolve the issue with your car. Customer satisfaction is our top priority, and we're committed to ensuring your vehicle receives the best care possible. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

June 16, 2024

Very good service. James explained the process in much detail and how the new offering from honda and showcase are much better than before. More

by GG
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
James Birchman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2024 -

Showcase Honda responded

Thank you for your feedback! We're thrilled to hear that you had a positive experience with James at Showcase Honda. Providing detailed explanations and showcasing the improvements in Honda's offerings are key aspects of our commitment to excellent customer service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again at Showcase Honda!

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