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Showcase Honda - Service Center

Phoenix, AZ

4.7
976 Reviews
Call Service Center (602) 464-7145

976 Reviews of Showcase Honda - Service Center

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February 10, 2025

Francisco was pleasant to work with. They gave me a couple options to fix my engine issues, however I did not go through with it due to pricing More

by J_BARNEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deneen Smeraldo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roscoe Gist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Obed Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Ostos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2025 -

Showcase Honda responded

Thank you for your feedback! We're glad to hear that Francisco was helpful. We understand that pricing can be a concern, and we appreciate your thoughts. We strive to offer value and options for our customers. We hope to assist you again in the future!

February 09, 2025

I always have a great experience at Showcase. The service department is very communicative and thorough. More

by TRAVERSO76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Birchman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Showcase Honda responded

Thanks! We're thrilled to hear you had a great experience with our service department. Communication and thoroughness are key to us, and your feedback means a lot. Looking forward to seeing you again!

February 09, 2025

Good communication when there was an issue with a repair issue - keeping in touch while I waited More

by SBAKER224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Czerwinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Showcase Honda responded

Thanks for your fantastic review! We're glad to hear you appreciated our communication during your repair process. Keeping you informed is our priority, and we're thrilled we could meet your expectations. Your support means a lot to us!

February 09, 2025

Very knowledgeable accommodating kudos to you Austin. Thank you and Honda for all your help More

by VGENTRY2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Czerwinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre Stokes
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Feb 10, 2025 -

Showcase Honda responded

Thank you! We're thrilled to hear about your positive experience with Austin and our team. Your kind words motivate us to keep providing the best service possible. We appreciate your support and look forward to assisting you again!

February 08, 2025

I have always had great service at Showcase Honda. Casey has always been a great advisor. More

by GDG1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Showcase Honda responded

Thanks! We're thrilled to hear you consistently enjoy excellent service at Showcase Honda. Casey truly is a fantastic advisor, and we appreciate you recognizing their hard work. Your support means a lot to us!

February 07, 2025

I have had pretty good experiences so far. I’m not sure what else I can say. More

by TORBECK2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Eshelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Showcase Honda responded

Thanks! We're thrilled to hear you've had good experiences with us. Your feedback is appreciated, and we look forward to continuing to provide great service. If you ever have more to share, we're all ears!

February 05, 2025

Fast, friendly, honest service department at a dealership that sells reliable vehicles at competitive prices. More

by mark40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deneen Smeraldo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Suzuki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2025 -

Showcase Honda responded

Thanks, Mark! We’re thrilled to hear you had a great experience with our service department. Our team strives to provide fast and friendly service, and we appreciate your recognition of our commitment to quality vehicles at competitive prices. Your support means a lot to us!

February 05, 2025

over charge for an used car . .add accessories fee on top of sales price on an used car. More

by JVALENTIN96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Atul Sharma
1.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Ostos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 07, 2025 -

Showcase Honda responded

We understand how important transparency is when purchasing a vehicle, and we regret any frustration caused by the pricing of your used car. Our goal is always to ensure our customers feel confident in their purchase, and we would appreciate the opportunity to discuss this matter further. Please reach out to Lindsay Voss, Customer Relations Manager, at lvoss@vtaig.com or 602-604-6539.

February 02, 2025

Great customer service, attentive, and prompt completion of work. Honest and clear communication by service advisor More

by MCAIRO88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Czerwinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2025 -

Showcase Honda responded

Thanks! We’re thrilled to hear you had a positive experience with our team. We pride ourselves on great customer service and clear communication, and it’s fantastic to know that resonated with you. Looking forward to serving you again soon!

January 31, 2025

Servicial, trató de ayudar y muy amable en El trató. El servicio fue rapido. Aunque a esta fecha no me han llamado para El recall. More

by marguy1215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Eshelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2025 -

Showcase Honda responded

¡Gracias por tu fantástica reseña! Nos alegra saber que recibiste un servicio rápido y amabilidad por parte de nuestros técnicos. Tu satisfacción es nuestra máxima prioridad, ¡y agradecemos tu apoyo!

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