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Showcase Honda - Service Center

Phoenix, AZ

4.7
937 Reviews

937 Reviews of Showcase Honda - Service Center

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January 09, 2025

Excellent service as always! Love the team at Showcase Honda. Will definitely be back for service. More

by ALYSAGREEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard York
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Showcase Honda responded

Alysa, thank you for your fantastic review! We’re thrilled to hear you love our team at Showcase Honda. Your continued support means the world to us, and we can’t wait to welcome you back for your next service!

January 09, 2025

Found out my car’s AC leak was behind dash, so traded in my car. More

by DJANDL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard York
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natalie Tass
Jan 10, 2025 -

Showcase Honda responded

Thanks for sharing your experience! We're glad you found a solution for your car's AC issue with us. If you have any questions about your new ride or need further assistance, feel free to reach out. Enjoy your new wheels!

January 09, 2025

The dealership does good work and is close to my house. Love the Lyft option! More

by VANESSA_SHERRILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel McCourt
Jan 10, 2025 -

Showcase Honda responded

Vanessa, we're thrilled to hear you had a great experience with us! It's fantastic that our location and Lyft option made things convenient for you. Thank you for your positive feedback; we appreciate your support!

January 09, 2025

James Birchman was very kind, professional and very knowledgeable. The dealership offered very great service. More

by cbless008
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Birchman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Showcase Honda responded

Thanks for your fantastic review! We're thrilled to hear that James provided you with such a positive experience. Our team strives to deliver excellent service, and your feedback means a lot to us! Looking forward to serving you again in the future.

January 04, 2025

James is AMAZING! I came to this location for a warranty issue. James insured I was well taken care of by keeping me updated on the process. He is so friendly and dep More

by BJONES.4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Birchman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Showcase Honda responded

Thanks for your awesome review! We're thrilled to hear James made your experience so positive. His dedication to customer care truly sets our team apart. We appreciate your kind words and look forward to serving you again!

January 03, 2025

I was quite pleased with Cassie. Good communication and kept things on schedule. I appreciate a woman in a traditionally male dominated field. I especially enjoyed Alejandro Verga More

by mmmcboop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Green
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Vergara
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Birchman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Ostos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando who helped me finance the car
Jan 06, 2025 -

Showcase Honda responded

Thanks! We’re thrilled to hear about your positive experience with Cassie, Alejandro, and the financing team. It's fantastic that you felt supported throughout the process. Enjoy your new car, and we look forward to serving you again at Showcase Honda!

January 02, 2025

Devin Suzuki was very thorough and patient explaining my cars overall maintenance needed . I would highly recommend him ! More

by MMONAGHAN12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Suzuki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Showcase Honda responded

Thank you for your fantastic review! We're thrilled to hear that Devin provided such thorough and patient service. Your recommendation means a lot to us, and we appreciate you taking the time to share your experience!

December 30, 2024

Run away,advisers are only looking for commission, take your car to a mechanic. They recommended transmission fluid change for my car even though they did it last time less than 3000 miles. They had me pay More

by souilimiloud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cassie Allen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Showcase Honda responded

Our goal is always to provide honest and transparent service, and we apologize if this was not conveyed during your visit. We recommend routine maintenance to ensure the longevity and performance of your vehicle, but we understand how it can feel repetitive when services are suggested close to a previous visit. We strive to ensure customers feel informed and confident about the services we recommend. If you would like to discuss your experience further, please reach out to Sean Hoopes, Service Director, at 602-274-3800.

December 30, 2024

Best advisor hands down, fast and efficient great communication at all times. WILL COME BACK FOR SURE !!! More

by Noah garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Birchman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Showcase Honda responded

Thanks, Noah! We're thrilled to hear you had such a positive experience. Our team works hard to provide excellent service, and your feedback truly motivates us. We can’t wait to welcome you back!

December 29, 2024

Entire visit took longer than expected when it wasn’t busy. Then stuff that they said I needed done last time they are now saying is fine and stuff I already had done they are saying needs done. Don’t fe More

by BLUNT.XO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Francisco Ostos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Showcase Honda responded

It's important to us that our customers feel confident in the service we provide, and we regret that we did not meet that expectation. We want to ensure that every aspect of your vehicle is thoroughly reviewed, and we would appreciate the opportunity to address your concerns further. For any additional questions or clarification, please feel free to contact Sean Hoopes, Service Director, at 602-274-3800.