Showcase Honda - Service Center

My appointment was at a 9a, in which I was there on time. I noticed my car was not taken in for over 35 min later I noticed my car was not taken in for over 35 min later More

I should have known something was fishy when they were in such a hurry to get rid of the vehicle. I know there are risks when buying a used vehicle, and mine a 2015 Kia Soul is no exception. However, after t such a hurry to get rid of the vehicle. I know there are risks when buying a used vehicle, and mine a 2015 Kia Soul is no exception. However, after two months of owning the vehicle it went into severe engine failure, burning oil and if they had done any sort of inspection on it they would’ve known and should have disclosed that information when it was being purchased. Not only did it have severe engine failure but when a mechanic looked at it brakes were just about bare, spark plugs needed replaced, and the tires were bare and misaligned. This car was a ticking time bomb and when I sent it back to the mechanics there they said there was no way they could have known what would happen after two months which is just ridiculous. I called the sales manager but went to voicemail and never received a call back. Luckily Kia had this engine under recall and the engine block was replaced but I was left with a $3000 repair bill and $400 in Ubers to get me to and from work for the 3 weeks they had my car. I was not offered a loaner or reimbursement by the dealer who sold it to me because they claimed it was not their responsibility. I was kept out of the loop while my vehicle was there being serviced the whole situation was more headache than the 10000 car was worth. More

quick, professional and friendly. shout out to Austin Czerwinski for all the help at the service department. shout out to Austin Czerwinski for all the help at the service department. More

They let me know exactly things that needed to be done and rated them from most important to least. Told me that the car was incredibly well taken care of and the work is really just age of car stuff and rated them from most important to least. Told me that the car was incredibly well taken care of and the work is really just age of car stuff More

I was satisfied by the quality of the service. I had no coplaints about the work done. I had no coplaints about the work done. More

Good, trustworthy service and staff. Take good care of my car. Close to home. Nice people. Take good care of my car. Close to home. Nice people. More

Very excellent professionalism. Forgot to get my complementary oil changes. as in the past when I have purchased a vehicle. Forgot to get my complementary oil changes. as in the past when I have purchased a vehicle. More

Richard was great. Competent and concise, goals accomplished. He explained the upcoming recall on the truck and we will set that up as possible. Competent and concise, goals accomplished. He explained the upcoming recall on the truck and we will set that up as possible. More

Super nice, helped with everything I needed for my car, would absolutely come back for him and the wonderful service and hospitality the entire team shows. would absolutely come back for him and the wonderful service and hospitality the entire team shows. More

Great service always. Prompt with timing, easy scheduling, keeps you updated while service is being done. Prompt with timing, easy scheduling, keeps you updated while service is being done. More