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Showcase Honda - Service Center

Phoenix, AZ

4.7
974 Reviews

974 Reviews of Showcase Honda - Service Center

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February 26, 2025

Glad to have Cassie Allen as my service advisor. She always provides excellent customer service! More

by ecampill89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Showcase Honda responded

Thanks! We're thrilled to hear you had a great experience with Cassie. She truly embodies our commitment to excellent customer service. We appreciate your feedback and look forward to serving you again!

February 26, 2025

I was advised of what was needed and the work was done efficiently and within the stated time. The chairs in the waiting room are uncomfortable, but that's my only complaint. More

by EDWINCWALKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Showcase Honda responded

Thank you for your fantastic review, Edwin! We’re thrilled to hear that you found our service efficient. We appreciate your feedback about the waiting room chairs and will certainly look into it. Your satisfaction is important to us, and we look forward to serving you again!

February 25, 2025

Great service done in a timely fashion. Service advisor Richard York is wonderful to work with. More

by MEMANESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard York
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

Showcase Honda responded

Thanks! We're thrilled to hear you had a great experience with our service and Richard. Your feedback means a lot to us, and we appreciate you taking the time to share it!

February 25, 2025

I love Honda Dealership I’m so excited and pleased that I bought a Honda Civic. I have no worries Thank you Honda More

by VGENTRY2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Czerwinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre Stokes
Feb 25, 2025 -

Showcase Honda responded

We're thrilled to hear you love your new Honda Civic! Your excitement means a lot to us, and we appreciate your kind words. Enjoy the drive, and thank you for choosing our dealership!

February 24, 2025

Obed has always been so helpful and amazing. I’m literally the worst with scheduling and he was accommodating and made me a priority. And even though I’m sure scheduling was frustrating, he neve More

by Cesilby
Workmanship
Recommend Dealer
Yes
Employees Worked With
Obed Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

Showcase Honda responded

Thank you for your kind words! We're so glad to hear that Obed provided you with such helpful and accommodating service. It's great to know that he made you feel like a priority, no matter the scheduling challenges. We truly appreciate your feedback and are happy to have had the opportunity to assist you!

February 21, 2025

I appreciate James getting me in and out faster than expected, with all the work completed. More

by Pam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Birchman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Showcase Honda responded

Thanks for the awesome feedback, Pam! We're thrilled to hear that James provided you with such efficient service. Your satisfaction means a lot to us, and we look forward to helping you again soon!

February 21, 2025

He’s amazing he knows how to treat people he helped me out with a payment plan on my maintenance More

by Taniaalicea0342
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Hoopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Birchman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Suzuki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Czerwinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Ostos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Eshelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Ungor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard York
Feb 24, 2025 -

Showcase Honda responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our team. Helping our customers is what we strive for, and we're glad we could assist you with your payment plan. Your support means a lot to us!

February 21, 2025

Exelaint customer service and very friendly. I have recommended Show Case Honda to family members More

by alemosqueda32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roscoe Gist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Eshelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Showcase Honda responded

Thanks for the fantastic review! We're thrilled to hear you had a great experience with our customer service. Your recommendations mean the world to us, and we're here to help anytime you need. Looking forward to seeing you again!

February 19, 2025

First thing, I brought my car in to have them look into my air compressor that right Honda said I need replaced and paid right Honda the $100 to look at it. I brought it to showcase in order to get it unde More

by Showcase Honda are liars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard York
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Hoopes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Proo
1.0
This rating includes all reviews, with more weight given to recent reviews.
James Birchman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Suzuki
1.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Czerwinski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Ostos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Eshelman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Wilson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Ungor
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2025

Easy to schedule and good service. Francisco was incredibly helpful and knowledgeable to guide me through my service. More

by RACHEL.ZIEGLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Ostos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Showcase Honda responded

Thanks for the great feedback, Rachel! We're thrilled to hear that scheduling was a breeze and that Francisco made such a positive impact. We appreciate your support and look forward to serving you again!

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