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Showcase Honda - Service Center

Phoenix, AZ

4.7
902 Reviews
Call Service Center (602) 464-7145

902 Reviews of Showcase Honda - Service Center

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November 30, 2024

Austin has been very helpful with all my car issues and explains what needs to be done. More

by PAULYLEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Czerwinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Showcase Honda responded

Thanks! We're thrilled to hear that Austin has been so helpful with your car issues. Our team strives to provide clear explanations and excellent service. Your feedback means a lot to us!

November 30, 2024

Richard has been an amazing Service Rep, going out of his way to explain things clearly to me and making sure to find me the best prices for what I need done. I'm delighted to look to his advice for our two More

by Pastor Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard York
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Showcase Honda responded

We’re thrilled to hear about your positive experience with Richard! Our team strives to provide clear communication and great service. Your satisfaction means a lot to us, and we're glad you found the best solutions for your cars. Thank you for sharing your feedback!

November 30, 2024

Didn't appreciate the 3% fee for using a credit card to pay the bill More

by tmohny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Clay Knight
1.0
This rating includes all reviews, with more weight given to recent reviews.
Roscoe Gist
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amair Habhab
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Green
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsay Voss
1.0
This rating includes all reviews, with more weight given to recent reviews.
James Birchman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Showcase Honda responded

We understand that fees can be frustrating. We aim to keep our services competitive while maintaining quality. Your input is valuable, and we’ll continue to work on improving our payment options. We appreciate your support and hope to see you again soon!

November 29, 2024

Devon is great! Always take care of me! Thank you so much! Keep up the good work. More

by checroun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Suzuki
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Showcase Honda responded

Thanks! We're thrilled to hear Devon is providing you with excellent service. Your support means a lot to us, and we’ll definitely keep up the good work!

November 29, 2024

Richard has been my service advisor for4 or 5 years now. He always makes sure I get quick service. Will never take my car to a different dealer. I’ve bought 2 cars from them and always give me a great deal. More

by PAPPASMURF1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard York
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathon Morales
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Dec 02, 2024 -

Showcase Honda responded

Thank you! We're thrilled to hear about your positive experiences with Richard and our team. Your loyalty means the world to us, and we look forward to continuing to provide you with excellent service and great deals in the future!

November 28, 2024

He was very helpful Okay George address each of our issues. I will work with him again More

by topcatt003
Recommend Dealer
Yes
Employees Worked With
George Cooper
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Dec 02, 2024 -

Showcase Honda responded

Thanks! We're thrilled to hear that George provided such great support. Your satisfaction means a lot to us, and we can’t wait to assist you again in the future!

November 27, 2024

The service is exceptional. Kevin was absolutely professional. He contacted me all every step of the way, and Sharma was extremely helpful. More

by FLORENCERISTICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Showcase Honda responded

Thank you for your fantastic review! We're thrilled to hear that Kevin and Sharma provided you with exceptional service. Our team is dedicated to keeping you informed and supported every step of the way. We appreciate your feedback and look forward to serving you again!

November 27, 2024

Service advisor was friendly and my service was completed within an hour. Good service here. More

by SEBASTIAN DAVIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Showcase Honda responded

Thanks for the great feedback, Sebastian! We're thrilled to hear that you had a positive experience with our service advisor and that we met your timing needs. We appreciate your support and look forward to seeing you again soon!

November 25, 2024

All your staff in sales, finance, and service have been courteous and helpful. I look forward to our continued relationship. Berkshire-Hathaway should be proud of you! ... More

by lward20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny
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Nov 26, 2024 -

Showcase Honda responded

Thank you! We're thrilled to hear that our team made a positive impression. We value our relationship with you and look forward to continuing to provide exceptional service. Your feedback means a lot to us!

November 24, 2024

Wonderful customer service. Effective communication. Car was finished before estimated. Can’t say enough good things about this place. More

by Jd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel McCourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Showcase Honda responded

Thanks! We're thrilled to hear you had a fantastic experience with us. Our team strives for excellent service and timely results, so your feedback means a lot. We look forward to serving you again in the future!

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