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Showcase Honda - Service Center

Phoenix, AZ

4.7
979 Reviews
Call Service Center (602) 464-7145

979 Reviews of Showcase Honda - Service Center

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October 16, 2024

My service advisor was really great and helped me with anything that I needed for my car More

by Isa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clay Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roscoe Gist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amair Habhab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsay Voss
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Birchman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Czerwinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Showcase Honda responded

Thank you, Isa! We're thrilled to hear that your service advisor provided excellent support. Our team is dedicated to ensuring a smooth experience for all our customers. We appreciate your feedback and look forward to assisting you again in the future!

October 16, 2024

Dan was really helpful. He was able to go over all of the service items I need for my car. He even broke it down as to most important to least, proving a timeframe to have t More

by JERMAINEMURRAY19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel McCourt
Report | Print
Oct 21, 2024 -

Showcase Honda responded

We're thrilled to hear about your positive experience with Dan! It's great to know he provided clear guidance on your service needs. We appreciate your feedback and look forward to assisting you again in the future!

October 15, 2024

Professional appearance and demeanor, knowledgeable, concise, focused, articulate, concern about issues with vehicle and myself More

by daiseysunshine
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Richard York
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Birchman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2024 -

Showcase Honda responded

Daisey, thank you for your fantastic review! We're thrilled to hear you appreciated our professionalism and knowledge. Your feedback motivates us to continue delivering excellent service. Looking forward to assisting you again!

October 14, 2024

The service department has always taken good care of my Accord. The staff is friendly and goes through all my questions without ever trying to sell me something I do not need More

by azsaint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2024 -

Showcase Honda responded

We're thrilled to hear about your positive experience with our service department. Our team is dedicated to providing honest and helpful support, and it’s great to know that you felt well taken care of. We appreciate your feedback and your trust in us!

October 14, 2024

Why are Honda dealers not equipped to service features offered in new cars? When two (2) valve stem caps were missing, the service rep told me that they can not put N2 in tires. I am still missing the two More

by LEIF.LAIRSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember the name
Report | Print
Oct 15, 2024 -

Showcase Honda responded

Leif, we understand your concerns regarding the missing valve stem caps and the service team’s response about nitrogen filling. We will address this with our service team to improve our capabilities. Your insights are valuable in helping us enhance our services. We appreciate your support! If you need further assistance, please feel free to contact Lindsay Voss, Customer Relations Manager, at lvoss@vtaig.com or 602-604-6539.

October 12, 2024

Staff were very friendly and professional, at the service desk. Wait time was reasonable and waiting area was comfortable. More

by LEIF.LAIRSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Durante
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Oct 14, 2024 -

Showcase Honda responded

We're thrilled to hear that our staff made a positive impression and that you found our waiting area comfortable. We strive to provide great service and appreciate your recognition. Looking forward to serving you again!

October 12, 2024

Took responsibility for service driver driving my vehicle into fire hydrant. Repaired at no cost More

by MDSADONGEI
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Czerwinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2024 -

Showcase Honda responded

Thanks for your feedback! We’re glad to hear that the situation was resolved promptly at no cost. Your satisfaction is important to us, and we appreciate your understanding. If you have any more thoughts, feel free to share!

October 12, 2024

Very knowledgeable which makes me feel confident in the services on my car. Always keeping me updated on discounts. More

by Richard11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Czerwinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denver smeraldo
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Oct 14, 2024 -

Showcase Honda responded

Richard, thanks for your fantastic review! We're thrilled to hear that our expertise and communication about discounts make you feel confident in our services. We appreciate your support and look forward to keeping your car in great shape!

October 10, 2024

Showcase always takes care of me and Dan was awesome! He got me all squared away and ahead of schedule even! I will return for service like that!! More

by ABinPHX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel McCourt
Report | Print
Oct 11, 2024 -

Showcase Honda responded

We're thrilled to hear that Dan provided you with such great service and got you ahead of schedule. We look forward to welcoming you back for your next visit!

October 09, 2024

Kevin was and is always great. Always cordial and considerate. Looks for ways also to save me time and money. More

by Kaysayono
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2024 -

Showcase Honda responded

We're thrilled to hear that Kevin consistently provides excellent service and goes the extra mile for you. Your satisfaction is our priority, and we appreciate you sharing your experience!

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