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Showcase Honda - Service Center

Phoenix, AZ

4.7
809 Reviews

809 Reviews of Showcase Honda - Service Center

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August 03, 2024

Great service by Devin Suzuki. He is awesome! Service person who actually got the job done, not the greatest need to be more cautious putting things back how they should. I left th More

by FELI.CASTRO92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Suzuki
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2024

Fast ,friendly and they always have my car washed and looking great. My advisor is awesome. More

by RBANUELOS74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Suzuki
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2024

Friendly, Finished my car with time they said it would be done. And Cassie was an excellent service advisor. More

by laughmo76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Suzuki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Ostos
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2024

Worst behavior and wrong information. . bad attitude don’t prefer to go again. Worst worst management. Looks new management More

by KRISHNA-SAKINALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel McCourt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Showcase Honda responded

We are sorry to hear about your experience and the issues you faced with our service. We understand how important it is to receive accurate information and respectful service, and we regret that we did not meet those standards in your case. We are committed to addressing and resolving these concerns to ensure a better experience for our customers. For further assistance, please contact Lindsay Voss, our Customer Relations Manager, at 602-604-6539. We appreciate your input and look forward to the opportunity to make things right.

August 02, 2024

I hate doing surveys. Blah, blah, blah, blah, etc., etc., etc., If I knew I "had" to do this I would not have done the survey. Won't do another. More

by LONG.DARLENEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2024

Sebastian the service advisor was great, quick and very respectful, he gave me current ETA’s on the work on my vehicle. I had a great experience and whenever i need maintenance on my truck i will be sure t More

by JESUSCASTILLO501187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clay Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roscoe Gist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsay Voss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Eshelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2024

Great service, polite and friendly, helpful. Answered my questions over the phone before coming in for appointment. More

by LORI.GROBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Birchman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2024

It Took a little long but it was fine. The service guy was nice and helped as soon as I got there. More

by KIMROSEDAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Idk
August 02, 2024

Great customer service and work done in a timely manner. Never have had a problem! More

by Amockels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard York
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Czerwinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2024

Great service the only place I bring my cars to Austin service advisor I feel like am taken care off. Thank you More

by ILLNINO8HEART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Czerwinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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