Showcase Honda - Service Center

Semi friendly dealer. Salesman tried to get me to sign a backup contract, when I was paying with a pre-approved check from my credit union, said it was a requirement (not Salesman tried to get me to sign a backup contract, when I was paying with a pre-approved check from my credit union, said it was a requirement (not true). Also, wanted to get a copy of my dd214, I asked why, he said, just to have it for our records (also a lie, they don't need it). Added a couple accessories to the vehicle and they wanted me to leave without them being installed. Talked to the GM who said I will be making his people stay late...and that he was going to lose money with my sale, xxx, if you are losing money, how and why are you selling me the vehicle then? Had to argue with them for at least 2 hours and threatened to leave because they were adamant about completing a credit application and a back up contract. The main seller (Alejandro) was nice, no complains about him. They lack general knowledge about the product they're selling. Couldn't answer a simple question about towing capacity, engine specs, and general specs on the vehicle. More

James was empathetic, professional, and very respectful. I will gladly work with him again. He also gave great advice. I rate him Excellent by far!! I will gladly work with him again. He also gave great advice. I rate him Excellent by far!! More

We have had nothing but positive experiences with Richard at Showcase Honda in Phoenix Az at Showcase Honda in Phoenix Az More

Great service, nothing more to say. 15 word minimum is really, really, really, really annoying. 15 word minimum is really, really, really, really annoying. More

I brought a package deal. I’m very happy with it for the oil change tire rotation and also I have that special for and car wax. I’m not sure if that’s twice a year or one yea I’m very happy with it for the oil change tire rotation and also I have that special for and car wax. I’m not sure if that’s twice a year or one year. i’ve only received it once so far and I think that’s a package that I had purchased to. The only bad thing is the first time I brought my car in for tire rotation. The tires were not rotated and I was told the gentleman that rotates her been there for 10 years, I had to bring the car back again. Have the tires rotated that was my only disappointment, but I wanna know more about that ceiling wax that you guys have. More

Plenty of service advisors & always prompt with appointment service advisors are always courteous With mechanical work appointment service advisors are always courteous With mechanical work More

Outstanding. They are proactive and extremely customer focused. Their service is truly second to none in my opinion:) They are proactive and extremely customer focused. Their service is truly second to none in my opinion:) More

Showcase Honda is the only dealership that I will go to! For service or to purchase a new vehicle For service or to purchase a new vehicle More

Satisfied completely each time I've called or come in for an appointment or even just showed up as an emergency Showcase Honda has been A++ on the spot getting it right each time! I feel like family as I'm r an appointment or even just showed up as an emergency Showcase Honda has been A++ on the spot getting it right each time! I feel like family as I'm remembered and greeted with kindness & respect 🙏 I don't mind waiting for my car because it's comfortable in the lounge Cassie Allen my Service Advisor keeps me updated with every turn. I know exactly what's going on & how long it's gonna take, within reason of course. I keep returning because of the kindness the professionalism and the fast friendly atmosphere and service only found at SHOWCASE HONDA! More

Had a tire blow out Wednesday morning and had no time to make an appointment. When I pulled up to showcase Honda I had my previous advisor James came up to me and although I didn't have an appointment he ma make an appointment. When I pulled up to showcase Honda I had my previous advisor James came up to me and although I didn't have an appointment he made sure I was taken care of during my visit. Less than hour later I received good news about my tire warranty covering my tire. James was fast, reliable, and very communicative with me through out my stay More