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Showcase Honda - Service Center

Phoenix, AZ

4.7
1,081 Reviews

1,081 Reviews of Showcase Honda - Service Center

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July 14, 2025

Super nice, helped with everything I needed for my car, would absolutely come back for him and the wonderful service and hospitality the entire team shows. More

by Hautedrops
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Hoopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Birchman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Suzuki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Czerwinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Ostos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Eshelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2025

Great service always. Prompt with timing, easy scheduling, keeps you updated while service is being done. More

by nvalenzuela79
Recommend Dealer
Yes
Employees Worked With
Sebastian Eshelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastian Eshelman
Jul 14, 2025 -

Showcase Honda responded

Thank you for your kind words! We're glad to hear you appreciate the prompt service, easy scheduling, and updates throughout. We look forward to serving you again!

July 07, 2025

The staff are professional, kind and easy to work with. I really appreciate their efforts! More

by BRIAN_MARKOSIAN
Recommend Dealer
Yes
Employees Worked With
Jerry Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Birchman
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2025

Cassie is on top of everything being done to my two Hondas (one is a 2014 Accord and the other is a Civic 2021). She is very good and fast with diagnosis of problems, and very accurate with the estima More

by stu_rutkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2025

Everyone is so nice . I tell all my friends how about Showcase Honda. Always get great customer service. Love James in the service department. More

by cindyemery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Birchman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Showcase Honda responded

Thank you for sharing your wonderful experience with us. It means so much to hear that our team consistently provides you with excellent service and that you feel comfortable recommending Showcase Honda to your friends. We truly appreciate your kind words about James in our service department - he will be thrilled to know how much his dedication and care have made a positive impact on your visits. Your loyalty and trust in our team motivate us to continue delivering the quality service you deserve.

July 05, 2025

Trust ——-Listens——works well with the best mechanic there who I also trust —Peter Richard always greets you with a smile and is so so courteous. More

by JFRICANO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard York
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Green
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter —-my mechanic
Jul 09, 2025 -

Showcase Honda responded

That's wonderful feedback! It's fantastic to hear that you have such trust in our team. We're especially glad that the individual you worked with listens and works well with Peter Richard, who you also trust. It's great to know that Peter always greets you with a smile and is so incredibly courteous. We'll be sure to pass along your kind words to both of them!

July 05, 2025

It was a good service and they washed the car for me and the guy took care of me very good More

by ANDYHOJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Birchman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Ungor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

Showcase Honda responded

That's great to hear! We're so glad you had a good service experience and that the team washed your car for you. It's wonderful that the individual who assisted you took such great care of you. We appreciate your feedback!

July 03, 2025

Scheduled a tire repair. Got there and told to wait an hour. Another nearby shop repaired in less than 30 minutes and done as a drop in. More

by DOCTRANNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Francisco Ostos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

Showcase Honda responded

While we always aim to honor appointment times and provide efficient service, there are times when unforeseen delays occur, especially during peak hours. That said, we completely understand your frustration—waiting an hour for a scheduled service isn’t ideal, and we apologize that we fell short. We do hope you’ll give us another opportunity to show you the level of service we’re actually known for. If you'd like to discuss this further or share more details about your visit, please contact Sean Hoopes, our Service Director, at 602-274-3800.

July 02, 2025

Excellent service. Quality work and transparency! Colin is the advisor I choose. He is awesome and took great care of me and my Passport! More

by ABinPHX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Rini
July 02, 2025

Austin is a great addition to your company. I’ve been working with him for over two years and am thankful for that. He’s professional, friendly, and always prioritizes helping the customer any More

by cweiss3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Atul Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Czerwinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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