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Showcase Honda - Service Center

Phoenix, AZ

4.7
1,097 Reviews

1,097 Reviews of Showcase Honda - Service Center

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August 04, 2025

Went in with out an appt, no problem got me right in with a smille More

by mpreckling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2025

The service was excellent. The service department attended to my concern with efficiency. I was kept informed about my service and it was taken care of within the estimated tim More

by JMOCLAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Ostos
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2025

I've been going to showcase Honda for many years. The service is excellent and I will continue to bring my Honda for service. More

by dkovalak88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Hoopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Birchman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Suzuki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Czerwinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Ostos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Eshelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Ungor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Showcase Honda responded

We are thrilled to hear about your many years of loyalty with Showcase Honda. It's wonderful to know that you consistently receive excellent care for your Honda and that you plan to keep coming back. Long-term customers like you are the heart of what we do, and we truly appreciate your ongoing confidence in our team's ability to keep your vehicle running smoothly.

August 02, 2025

Siempre amables muy profesionales me encanta el servicio y siempre responden mis preguntas excelente servicio al cliente More

by Selenerios984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Espino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Showcase Honda responded

Agradecemos enormemente sus maravillosos comentarios sobre el trato amable y profesional de nuestro equipo. Significa mucho para nosotros que se sienta cómodo haciendo preguntas y que podamos brindarle constantemente un excelente servicio al cliente. Su satisfacción con nuestro servicio es exactamente lo que buscamos en Showcase Honda, y realmente valoramos la confianza continua que deposita en nosotros.

August 02, 2025

Your service people are very friendly and efficient. They get me in and out in a timely manner. More

by s regan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Ostos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Showcase Honda responded

We are ecstatic to hear about your positive experience with our team! It's wonderful to know that our service staff made such a great impression with their friendly approach and efficient work. We understand how valuable your time is, and we're pleased that we could provide you with prompt service while maintaining the quality care your vehicle deserves.

August 01, 2025

Cassie is fantastic, very transparent professional and has a great personality, only worked with her a couple of times but each time has been positive. More

by CARRIE.JONES.76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Showcase Honda responded

We are utterly delighted to hear about your wonderful experiences with our team. It means so much to know that you found our service to be transparent and professional, and that the positive interactions have made such a great impression.

August 01, 2025

On time service. Very friendly. Appreciated the Lyft discount . explained everything. didn’t try to upsell More

by nmercer22
Recommend Dealer
Yes
Employees Worked With
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2025

Dishonest practices. We agreed on an out-the-door price for our vehicle, but when it came time to finalize the paperwork, the finance manager claimed we had to pay over More

by KDDANIELS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard York
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Showcase Honda responded

Our goal is always to be transparent during every step of the purchase process, and if expectations were not clearly set or honored, that is something we must address and correct. This is not reflective of the standards we uphold at our dealerships. To help us look into this further and work toward a resolution, we encourage you to contact Lindsay Voss, our Customer Relations Manager, directly at lvoss@vtaig.com or 602-604-6539.

July 29, 2025

Richard is quick, friendly and I enjoy working with him when I get my car serviced. More

by tommygrace2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard York
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Showcase Honda responded

We are glad to hear about your positive experience with our service team. It's wonderful to know that you find our staff to be quick and friendly during your visits. We truly appreciate customers like you who take the time to share their feedback, and we look forward to continuing to provide you with excellent service for all your automotive needs.

July 27, 2025

Hola buenas tardes me nombre es Juan Reyes y referente que me dieron un carro al cridito eh tenido varios Inconvenientes por el carro trai varios ruido y ami el vendedor me dijo que el carro estaba bueno More

by juan reyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Francisco Ostos
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2025 -

Showcase Honda responded

Nos preocupa sinceramente que hayas recibido el vehículo con ruidos mecánicos no resueltos y sin la información clara sobre la garantía de 30 días. También tomamos muy en serio tu comentario sobre la reparación pendiente de la punta de flecha, especialmente si ya habías reportado el problema desde el inicio. El hecho de que hayas tenido que regresar varias veces y llevar incluso al mecánico de la agencia para validar el ruido, solo para recibir una respuesta poco favorable, no representa el nivel de servicio que buscamos ofrecer. Te pedimos por favor que te comuniques directamente con Lindsay Voss, nuestra Gerente de Relaciones con el Cliente. Ella está disponible para ayudarte y dar seguimiento inmediato. Puedes contactarla por correo electrónico a lvoss@vtaig.com o llamando al 602-604-6539.

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