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Showcase Honda - Service Center

Phoenix, AZ

4.7
902 Reviews
Call Service Center (602) 464-7145

902 Reviews of Showcase Honda - Service Center

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December 21, 2024

Service department personnel are polite and give you reasonable time frame get the work completed More

by DHOLLIS6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Birchman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 21, 2024

Great service, helped me and explained every detail my car needed they were very helpful through the whole process More

by RAMIREZ_ILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie
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December 15, 2024

This dealership Is by far the very best I have ever dealt with ! There straightforward and honest and caring ! James Buchanan is one xxxx if a service advisor. They have a General Manager who I met nam More

by lenwechsler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Birchman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Showcase Honda responded

Thank you, Len! We’re thrilled to hear about your positive experience with James and Jerry. Our team is dedicated to providing straightforward and caring service, and it’s great to know we met your expectations. We appreciate your kind words and look forward to seeing you again!

December 14, 2024

We have 2 Hondas in the family and we always go to Austin for service. We can always count on the vehicle to be ready in the promised time and we wouldn’t go to anyone else! More

by chris_paternoster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Czerwinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Showcase Honda responded

Thanks for the awesome review, Chris! We're thrilled to hear you and your family trust us with your Hondas. Delivering timely service is our priority, and it's great to know we met your expectations. We look forward to seeing you again for your next service!

December 14, 2024

Exellent customer service, not too much waiting. Very flexible and friendly guys, colllete info. Ready for next appointment More

by CHRISMENDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Birchman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Showcase Honda responded

Thanks! We're thrilled to hear you had such a positive experience. Our team always strives to provide excellent service and minimize wait times. We look forward to seeing you at your next appointment!

December 13, 2024

Very positive and great communication I was in and out in the time he shared with me More

by ssenatore46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Ostos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Showcase Honda responded

Thanks for the great feedback! We’re thrilled to hear you had a positive experience and that our communication met your expectations. We strive to make every visit efficient and enjoyable. Looking forward to seeing you again!

December 10, 2024

Bought the car but haven't had the best of luck. I've had the battery replaced each october since I bought the vehicle. My car was hot in the rear while it was getting serviced. I don't think any More

by mima7676
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Birchman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2024 -

Showcase Honda responded

Thank you for sharing your experience. We're sorry to hear about the issues you've faced with your vehicle. Your feedback is valuable, and we will address your concerns to ensure better service moving forward. We're glad you had a positive experience with James and appreciate your support.

December 04, 2024

Jason was extremely professional, he was also very helpful and kept communication with me throughout the process. Excellent work Jason! More

by devinrw18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Birchman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2024 -

Showcase Honda responded

Thanks for the fantastic review, Devin! We’re thrilled to hear about your positive experience with Jason. His professionalism and communication are what we strive for. We appreciate your support and look forward to serving you again!

December 04, 2024

I use Showcase because it is close to where I work. I have worked with Daniel and two others to my recollection, all have been friendly, helpful and professional. My vehicle is in good hands. More

by babsn101
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel McCourt
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2024 -

Showcase Honda responded

Thanks for your feedback! We're glad to hear that you've had a positive experience with Daniel and the team. Your trust in us means a lot, and we're here to ensure your vehicle always gets the best care. Looking forward to seeing you again!

December 03, 2024

Service costs have gotten too high. I am looking to less expensive alternatives. It’s been nice but good by Honda! More

by JERRYMILLER101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Eshelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2024 -

Showcase Honda responded

Jerry, we appreciate your feedback and are glad to hear you've enjoyed our service. We understand that cost is a key factor and hope you find the best option for your needs. Thank you for being a valued customer!

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