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Showcase Honda - Service Center

Phoenix, AZ

4.7
881 Reviews

881 Reviews of Showcase Honda - Service Center

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November 20, 2024

It was quick and easy. James kept me updated. I was happy with the service. More

by Mars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Birchman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

Cassie is a rockstar at Showcase Honda! She is reliable, transparent, and helpful. Great customer service every time More

by Heartdocmartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Showcase Honda responded

Thanks for the fantastic feedback! We're thrilled to hear that Cassie made such a positive impact during your visits. Our team is dedicated to delivering top-notch service, and it’s great to know we hit the mark with you!

November 17, 2024

Good quality and service and friendly staff but the wait time a little long but all in all was good More

by timschaffer09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Showcase Honda responded

Thanks for the wonderful feedback, Tim! We're thrilled you enjoyed the quality and service from our friendly staff. We appreciate your patience during busy times and are always working to improve efficiency. Looking forward to serving you again soon!

November 16, 2024

Very professional and personal service. Clear explanations of repairs and services, as well as costs. More

by dgemini2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Showcase Honda responded

Thank you! We're thrilled to hear you had a great experience with our team. Clear communication and professionalism are our top priorities, and it’s wonderful to know we met your expectations. We appreciate your support!

November 16, 2024

I received excellent service with Austin in the service department. I have used Showcase Honda sales/service department for 20 years. And have always been pleased with their professional service. Thank you More

by deneen.smeraldo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Czerwinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Showcase Honda responded

Thank you for your wonderful review! We're thrilled to hear about your consistent positive experiences with Austin and our service department. Your loyalty over the years means so much to us. We look forward to continuing to provide you with excellent service in the future!

November 16, 2024

Coffee station in waiting room kind of messy And restroom smell sometimes James is great very appreciated More

by PAEW
Recommend Dealer
Yes
Employees Worked With
James Birchman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Showcase Honda responded

Thanks for your feedback! We're glad to hear you appreciate James and will address the coffee station and restroom concerns. Your input helps us improve the experience for everyone. We hope to make your next visit even better!

November 15, 2024

Service was great and I had a pleasant experience with getting my vehicle serviced here. More

by Ejohns2558
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Showcase Honda responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our service team. Your satisfaction means a lot to us, and we look forward to helping you again in the future!

November 14, 2024

Kevin was very honest and up front about what needed to be done to my car. He called me to update me on prices and allowed me to think about it and call him back. More

by jaybyrd16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Showcase Honda responded

Thank you for your fantastic review! We're thrilled to hear that Kevin provided you with clear communication and honest updates. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. Looking forward to serving you again!

November 14, 2024

I was not thrilled with the process of getting my vehicle but I am happy with my vehicle. More

by AISFORAVILA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel McCourt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Showcase Honda responded

Thanks for sharing your feedback! We’re glad to hear you’re happy with your vehicle. We’re always looking to improve the process, so your insights are valuable to us. We appreciate your support and hope you enjoy your new ride!

November 13, 2024

Great Service and work was completed as promised and on time! Will definitely return for any service or vehicle purchase. More

by JR_ROJAS1471
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Hoopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Birchman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Suzuki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel McCourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Showcase Honda responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with us. Our team works hard to deliver on promises, and we can't wait to assist you again in the future!

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