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Showcase Honda

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.7
1,989 Reviews
Welcome to Showcase Honda in Phoenix, AZ is Arizona's Best Dealer for New Honda cars and Quality Used Cars. Showcase Honda is conveniently located just off the I-51, between North 16th Street and North 12th Street on Camelback Road. Showcase Honda proudly serves our neighbors all around the greater Phoenix Metro area being the first Honda store in town! Showcase Honda in Phoenix has a large selection of New Honda Models as well as Quality Pre-Owned Cars and Trucks. You can research all the Honda models right here in our virtual Honda Showroom. Drivers interested in a sport utility vehicles can choose between the class leading Honda CR-V, the award-winning Pilot SUV, hip Honda Element and the all-new rugged and dependable Honda Ridgeline We hope to have the opportunity to meet you soon at our greater Phoenix Honda dealership. Our helpful staff is always available to answer any question you may have about purchasing a new or used car, financing, repair or car parts. Browse our inventory and take a test drive of a new Honda Civic, Fit, Accord, CR-V, Odyssey, Element, or any other Honda, when you visit our Phoenix car dealership!
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1333 East Camelback Rd

Phoenix, AZ

85014

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Showing 1,989 reviews

June 15, 2024

Took my car in and it was very quick and easy. The employees told me everything I needed to know and always kept me updated. Great experience! More

by ISABELJENS9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Birchman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Showcase Honda responded

Thank you for your review! We're thrilled to hear that your experience bringing in your car was quick, easy, and informative. Keeping our customers updated and informed is a priority for us, and we're glad that you had a great experience with our team. If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know. We appreciate your business and look forward to serving you again in the future!

June 15, 2024

Feel like they care mostly about maximizing profits especially from add ons rather than guaranteeing my car functioning at best More

by altomazz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Francisco Ostos
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2024 -

Showcase Honda responded

Thank you for taking the time to share your feedback with us. At Showcase Honda, we take customer concerns seriously, and we regret to hear about your recent experience. Our priority is always to ensure that every vehicle serviced with us not only meets but exceeds your expectations for performance and reliability. We understand your concerns regarding our approach to service recommendations and add-ons. We strive to provide transparent and informative service consultations to help you make informed decisions about your vehicle's maintenance and repairs. Your satisfaction and trust are paramount to us, and we are committed to delivering exceptional service with integrity. We would like to address your specific concerns directly and ensure that we address any issues promptly. Please feel free to contact Sean Hoopes, our Service Director, at 602-274-3800. Sean is dedicated to resolving customer concerns and ensuring that our service meets the highest standards. Once again, thank you for your feedback. We value your business and hope to have the opportunity to regain your trust in Showcase Honda.

June 15, 2024

he was attentive, friendly gave great insight into the services of my vehicle and helpful. More

by CANDYCAMILLE111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Suzuki
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Showcase Honda responded

Thank you for your review! We're delighted to hear that our staff member was attentive, friendly, and provided great insight into the services for your vehicle. Providing helpful and informative service is important to us, and we're glad to know that we met your expectations. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future!

June 14, 2024

They were able to get my car on for service same day that I called. The whole process too less the estimated time. More

by MRDLCROWL
Recommend Dealer
Yes
Employees Worked With
Robbie
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Jun 17, 2024 -

Showcase Honda responded

Thank you for your positive review! We're glad to hear that we could accommodate your service request on the same day and that the process was completed in less time than estimated. Your satisfaction is important to us, and we're pleased that we could provide efficient service for your car. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future!

June 14, 2024

Richard York has helped us with all three our cars for years. He thoroughly explains the issues and helps us prioritize safety issues when financial issues are present. He always treats us like his favori More

by GLlEBECKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard York
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard York
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Jun 17, 2024 -

Showcase Honda responded

Thank you for your wonderful feedback! We're delighted to hear that Richard York has provided you with exceptional service over the years. It's great to know that he takes the time to thoroughly explain issues and prioritize safety, especially when financial considerations are a factor. Your kind words about Richard treating you like valued customers mean a lot to us, and we appreciate your loyalty. We strive to provide personalized service to all our customers, and your positive experience with Richard reinforces our commitment to customer satisfaction. If there's anything else we can do for you or if you have any further feedback, please feel free to reach out. We value your business and look forward to continuing to serve you and your cars in the future!

June 14, 2024

Service is great waiting room is nice time waiting was good not sure about taking lfty home More

by drel39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Czerwinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Showcase Honda responded

Thank you for your feedback! We're glad to hear that you found our service great and enjoyed our comfortable waiting room. We apologize if the Lyft service didn't meet your expectations. Your satisfaction is important to us, and we'll take your feedback into consideration to improve our services further. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. We appreciate your business and hope to serve you again in the future!

June 14, 2024

Cassie was terrific, got us in and out in barely an hour, quick service and tire rotation, very impressive! She’s an asset to Showcase! More

by GREATSW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Showcase Honda responded

Thank you for your glowing review! We're thrilled to hear that Cassie provided you with such excellent service and efficiency during your visit. Your feedback means a lot to us, and we'll be sure to pass on your kind words to Cassie. If there's anything else we can do to assist you or if you have any further feedback, please feel free to let us know. We appreciate your business and look forward to serving you again!

June 14, 2024

I’ve been going to showcase for about 20 years and the entire staff and operation are professional, and they have always taken good care of my family More

by GIANNIAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard York
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Showcase Honda responded

Thank you so much for your loyalty and kind words! We truly appreciate you choosing Showcase Honda for your automotive needs over the past 20 years. It's wonderful to hear that our entire staff has consistently provided you and your family with professional service and excellent care. Your satisfaction is our priority, and we're committed to continuing to meet and exceed your expectations in the future. If there's anything else we can do for you or if you have any further feedback, please feel free to reach out. We value your business and look forward to serving you and your family for many more years to come!

June 14, 2024

Great that I could bring it in with no appointment and the checked out battery and cleared codes. Thanks. Million More

by JPALATTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Ostos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2024 -

Showcase Honda responded

Thank you for your feedback! We're glad to hear that you had a positive experience with us and that we could assist you promptly with your battery and codes without an appointment. Your satisfaction is important to us, and we appreciate your kind words. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We value your business and look forward to serving you again in the future!

June 14, 2024

James was extremely helpful during my oil change. He explained different things my car needed and was very clear. More

by MEAGANANNE0627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Birchman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Showcase Honda responded

Thank you for your feedback! We're glad to hear that James provided you with extremely helpful service during your oil change. It's great to know that he took the time to explain the different things your car needed in a clear manner. Your satisfaction is important to us, and we appreciate your kind words about James's assistance. If there's anything else we can do for you or if you have any further feedback, please feel free to reach out. We value your business and look forward to serving you again in the future!

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