Shottenkirk Hyundai Granbury

Friendly, professional service. I was showed genuine customer service at this dealership, it was appreciated. I was showed genuine customer service at this dealership, it was appreciated. More

Andrew was awesome. Very professional and honest. I feel like I could drop my vehicle with him and he would do right by his customer. If I could give any need improveme Very professional and honest. I feel like I could drop my vehicle with him and he would do right by his customer. If I could give any need improvement feed back is that I would have liked to get updates on my car's progress instead of me having to call every other day. But other than that I would recommend my family and friends to Shottenkirk for service or purchase. Once again Andrew did a heck of a job getting me taking care of. More

Erin is amazing, patient and will make sure you leave happy and satisfied. She also keeps snacks and entertainment for the kids happy and satisfied. She also keeps snacks and entertainment for the kids More

I came in with a bad situation but this dealership jumped through hoops to help me get into a new car! through hoops to help me get into a new car! More

Ryan did a nice job in showing us the car we wanted to check out. He was fairly knowledgeable on that car and some others. When we decided on the one we wanted, the process took entirely too long. We wer check out. He was fairly knowledgeable on that car and some others. When we decided on the one we wanted, the process took entirely too long. We were left sitting at a table alone for quite some time, no one offered anything. We found the coffee & helped ourselves. The trade in guy was pretty high pressure, which was a negative. The financing guy was new & we felt for him. We found a couple of mistakes on our paperwork and had to bring to his attention, which he corrected immediately. Purchasing a care is always a grueling experience, it should not be that way. Hopefully this is not your best effort. More

The service center staff are welcoming, empathetic, and make it so you don’t mind waiting for your car to be serviced. The technicians are very knowledgeable and don’t try to upsale on service requirement make it so you don’t mind waiting for your car to be serviced. The technicians are very knowledgeable and don’t try to upsale on service requirements. They are honest and kind. More

Made to drive twice for same job. Should have parts available. In the past the other Hyundai cars we had were more reliable. Need to make a better car and lower prices. Should have parts available. In the past the other Hyundai cars we had were more reliable. Need to make a better car and lower prices. More

Made an appointment to have my oil changed and tires rotated (No Cost). I had also just received a recall for changing something in the transmission The service department was able to take care of the rotated (No Cost). I had also just received a recall for changing something in the transmission The service department was able to take care of the recall at the same time. The appointment was right on time and had the above items taken care of in 50 minutes. Was very pleased with the service. More

Kept changing deal; exerted high pressure; Information presented in such a way as to be less than transparent. Finally, we do not like the add on charges that they require to buy a car. On reflection we d presented in such a way as to be less than transparent. Finally, we do not like the add on charges that they require to buy a car. On reflection we don't thing it is worth the add on costs and will be hard pressed to buy another car there again. More

Excellent to work with. Professional and knowledgeable personnel. Brandon covered all the features of the car Professional and knowledgeable personnel. Brandon covered all the features of the car More