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Shottenkirk Hyundai Granbury - Service Center

Granbury, TX

4.9
144 Reviews

144 Reviews of Shottenkirk Hyundai Granbury - Service Center

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June 11, 2024

The experience was personable and staff was very helpful and friendly. I have been to other Hyundai dealerships that have been far less efficient and friendly and was very pleased with my visit. More

by SLV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Shottenkirk Hyundai Granbury responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Granbury in the future!

June 11, 2024

The new service dept. at Hyundai is so professional! See Ralph. Quality service! Excellence in action! Highly recommend Hyundai. You won’t be disappointed! More

by Eileen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Combest
Jun 12, 2024 -

Shottenkirk Hyundai Granbury responded

Eileen, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 30, 2024

Best and friendly staff most of them. They will listen to your needs very care fully More

by lnu.kaisar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Weems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mikale Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Leet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Makala Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raily, Mike Daugherty
May 31, 2024 -

Shottenkirk Hyundai Granbury responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Granbury!

May 21, 2024

Great service advisor today, great waiting room, totally pleased with my service there oh yes! More

by cbdavis75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Shottenkirk Hyundai Granbury responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 11, 2024

I always have an excellent experience with the Shottenkirk Hyundai dealership and their service department. More

by Mary M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Shottenkirk Hyundai Granbury responded

Mary, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 27, 2024

Jada in the service department was a delight to work with. Services were performed in a timely manner. Parts had to be ordered for a repair to be performed next week. I look forward to working with the More

by randy.d.johnson666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada
Apr 29, 2024 -

Shottenkirk Hyundai Granbury responded

randy, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 24, 2024

They got us in really quick for an oil change and a tire rotation while we’ve been traveling on the road vacationing. Thank you so much. Also, they washed the car for us. It was so filthy from traveling. Gr More

by Tripleblessings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Shottenkirk Hyundai Granbury responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 17, 2024

Very polite and customer friendly. Customer service is excellent. Quick service. Don’t like them charging to use credit cards! More

by Nursie63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Shottenkirk Hyundai Granbury responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Hyundai Granbury

April 13, 2024

I bought my car from Mike Stephens in the past, but I will definitely buy my next car from this dealer. They have always treated me nice and professional More

by cindy.starr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikale Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Daugherty
Apr 15, 2024 -

Shottenkirk Hyundai Granbury responded

cindy, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Granbury!

April 07, 2024

Great service. Great waiting area. Fast and friendly. Will continue to take my car for service More

by Rick Manders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Shottenkirk Hyundai Granbury responded

Rick, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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