Shottenkirk Hyundai Granbury

Andrew the service advisor was very helpful. The repairs were delayed due to parts taking longer to get to dealership The repairs were delayed due to parts taking longer to get to dealership More

High customer services: Friendly, professional, prompt, helpful in explaining and communicating thru service visits, supply refreshments in waiting lounges, etcs.! Going thru remodeling bldg. and they ma helpful in explaining and communicating thru service visits, supply refreshments in waiting lounges, etcs.! Going thru remodeling bldg. and they maintain wonderful service. Real teamwork there! TY! More

Much improved business practice had service done . Friendly and helpful. Must have changed personnel from last year Friendly and helpful. Must have changed personnel from last year More

Wished tge correct parts had been there but I know you were not at fault were not at fault More

Dishonest car lot. I drove 3 hours to this dealership after finding a vehicle on AutoTrader for $26,875. After arriving and doing the test drive the salesman came back I drove 3 hours to this dealership after finding a vehicle on AutoTrader for $26,875. After arriving and doing the test drive the salesman came back and told us that the price online was a promotion only for police officers, teachers, etc. (It states this nowhere online.) Extremely misleading. They added $1,000 to the online price and an additional warranty that I did not want for another $2,000. Some of the out the door prices they came back with initially were well over $35,000. Much more beyond what it should have cost at $26,875 plus TT&L. They wasted 3 hours of our time, not to mention the drive that it took to get there. Later on, a manager came to assist us with the car and stated that the "police / teacher promotion" was only for new cars. This was a used car and they still refused to honor the price that they listed online. I'm assuming they just list prices quite low to get anyone in the door and try to sucker them into paying a much higher cost than anticipated. This was the worst experience I've ever had with a dealership. Don't waste your time or expect to pay much more than what their "online price" is. (I see Brandon Weems is listed as a sales associate. He presented himself as management but I imagine this was another lie.) More

They provided updates as they made progress. I don’t have the minimum number of words you require. I don’t have the minimum number of words you require. More

I can not say enough about the team at Hyundai Brian, Gina, Mason & Cody. This team took care of all my wants and needs. I love my Tucson. Thanks again everyone who worked on this car deal.. S. Simpso Gina, Mason & Cody. This team took care of all my wants and needs. I love my Tucson. Thanks again everyone who worked on this car deal.. S. Simpson Granbury Tx. America! More

The whole experience was fantastic. Me and my husband were appreciative of their patience and help! Me and my husband were appreciative of their patience and help! More

Their team really went out of their way to help me out in getting my ac compressor replaced in a timely manner. getting my ac compressor replaced in a timely manner. More

I was totally surprised at how much I liked Shottenkirk Hyundai in Granbury, TX. (I had done business with, and liked, the previous owners.) I have always hated car buying, but Mikale really helped by work Hyundai in Granbury, TX. (I had done business with, and liked, the previous owners.) I have always hated car buying, but Mikale really helped by working with our "gotta haves", preferences, and deal breakers. More