Shottenkirk Honda of Huntsville - Service Center

Excellent service, when I get a reply to my calls. I initially requested to have a wheel hub replaced. After 3 weeks of calls into Shottenkirk, I received no call-backs. It wasn't until a routine A I initially requested to have a wheel hub replaced. After 3 weeks of calls into Shottenkirk, I received no call-backs. It wasn't until a routine A1 service was I able to coordinate my wheel hub's replacement. In the end, I got what I needed, but I didn't think I needed to have to keep calling persistently to earn a response. More

This location is clean, efficient, the staff are all friendly and helpful. I like the online scheduling. My car has always been taken right away and is always done before or by the time I've been told. friendly and helpful. I like the online scheduling. My car has always been taken right away and is always done before or by the time I've been told. More

I was a loyal Jerry Damson customer because of the great service either on existing automobiles or with the purchase of automobiles. With the new owners the quality of service continues and this means a lot service either on existing automobiles or with the purchase of automobiles. With the new owners the quality of service continues and this means a lot to my family. More

Unprofessional and not upfront about cost increases. Will not recommend the service department to anyone. Will not recommend the service department to anyone. More

I can always count on Scott Rocket to handle my service needs professionally and efficiently. I trust him to keep me safely on the road. I use Shottenkirk for my service because Scott is there. needs professionally and efficiently. I trust him to keep me safely on the road. I use Shottenkirk for my service because Scott is there. More

The person scott is very good i like to work with him overall its a nice experience wit honda overall its a nice experience wit honda More

Erik was, as always, a wonderful advisor and a great person to deal with, very knowledgeable about his work and very helpful! The dealership as a whole has been excellent dealing with me and I never ha person to deal with, very knowledgeable about his work and very helpful! The dealership as a whole has been excellent dealing with me and I never had any issues dealing with anyone at the dealer. Excellent customer service and work ethic from everyone!! More

The oil change and tire rotation went well. They even kept the valve stem at the bottom of the H on all wheels as I keep it there as a standard position. Also all the tires had 34 psi cold th They even kept the valve stem at the bottom of the H on all wheels as I keep it there as a standard position. Also all the tires had 34 psi cold the next day. With the HRV the front wheels need one more psi in the front, so I bumped it up to 35 psi. Which is fine as I usually keep it at 35 in the front and 34 in the back. Also I torque all my wheels to 100 ft/lbs to make sure they are even. More

Nice folks but would have liked to seen a little quicker turnaround time for oil change and tire rotation. turnaround time for oil change and tire rotation. More

Dealer was very nice and respectful. Dealership was very clean. All employees were friendly and nice Dealership was very clean. All employees were friendly and nice More