Shottenkirk Honda of Davis - Service Center

I was finally able to get in for a battery check up as I was having to jump start my car for work for a couple days in a row. Got in early morning and they tested it and it failed. Got me in line with expre was having to jump start my car for work for a couple days in a row. Got in early morning and they tested it and it failed. Got me in line with express team who changed out the battery in a decent time frame it not being an appointment. Allowed me to enjoy the rest of my day off. More

We’re always happy to take our car in for service. Everyone there is so friendly, respectful & efficient. We appreciate their great customer service., Everyone there is so friendly, respectful & efficient. We appreciate their great customer service., More

The whole service crew was super helpful and friendly. It was a slow afternoon, andy they were able to work us in without an appointment for an inspection on a used car we were buying elsewhere. It was a slow afternoon, andy they were able to work us in without an appointment for an inspection on a used car we were buying elsewhere. More

Service was nice and easy. Was able to get shuttle to and from the dealership. Service took a little longer than expected but wasn't a problem and staff was flexible. Was able to get shuttle to and from the dealership. Service took a little longer than expected but wasn't a problem and staff was flexible. More

Everything went well. Good communication with service department. It took less time than expected. Good shuttle service. Good communication with service department. It took less time than expected. Good shuttle service. More

Great and quick service! Had everything ready for me in a timely manner. Would go back again. Had everything ready for me in a timely manner. Would go back again. More

Overall unprofessional. . Poor customer service. Poor follow through with what was communicated with the customers. Poor communication after deal has been made. . Poor customer service. Poor follow through with what was communicated with the customers. Poor communication after deal has been made. More

From a very welcoming beginning, the staff were all helpful and friendly. It was a joy interacting with them. A careful and personable driver took me home while my car was being serviced and picked m helpful and friendly. It was a joy interacting with them. A careful and personable driver took me home while my car was being serviced and picked me up to return to the dealership at a time that worked for me. The friendly service person who greeted me when I returned explained what they had found--and answered my questions carefully in a way I (not being a 'car person') understood. More

Made a very convenient appointment. I appreciate being able to go to McDonalds for breakfast and then wait less than one hour to drive away.. I appreciate being able to go to McDonalds for breakfast and then wait less than one hour to drive away.. More

University Honda serviced my car for many years. They were knowledgeable and caring. Shottenkirk has become all business and very impersonal. I left Shottenkirk and went to Hoffmann's where I was tr They were knowledgeable and caring. Shottenkirk has become all business and very impersonal. I left Shottenkirk and went to Hoffmann's where I was treated with care and attention. Their staff offered me the longtime Davis experience. More