Shottenkirk Honda of Davis

Great staff! Very attentive, friendly and knowledgeable. Process was quick and everything was explained in a concise manner. Very attentive, friendly and knowledgeable. Process was quick and everything was explained in a concise manner. More

There is a lack of understanding of the product sold. Negotiations as usual are tiring. The car was sold as tow ready and it did not have the harness installed. Also, the Honda website showed that the t Negotiations as usual are tiring. The car was sold as tow ready and it did not have the harness installed. Also, the Honda website showed that the trunk mat was included and it was not. The manager and rep blamed Honda for the lack of those products. I probably won’t buy from Shottenkirk again More

Service was nice and easy. Was able to get shuttle to and from the dealership. Service took a little longer than expected but wasn't a problem and staff was flexible. Was able to get shuttle to and from the dealership. Service took a little longer than expected but wasn't a problem and staff was flexible. More

Everything went well. Good communication with service department. It took less time than expected. Good shuttle service. Good communication with service department. It took less time than expected. Good shuttle service. More

4K in packages that could not be removed from the deal and were not included in advertised msrp (“pro package” and “platinum care”) was really annoying. The sales guy knocked 1k off after we complained, b and were not included in advertised msrp (“pro package” and “platinum care”) was really annoying. The sales guy knocked 1k off after we complained, but if it’s a mandatory item it should be included in msrp More

Great and quick service! Had everything ready for me in a timely manner. Would go back again. Had everything ready for me in a timely manner. Would go back again. More

Overall unprofessional. . Poor customer service. Poor follow through with what was communicated with the customers. Poor communication after deal has been made. . Poor customer service. Poor follow through with what was communicated with the customers. Poor communication after deal has been made. More

From a very welcoming beginning, the staff were all helpful and friendly. It was a joy interacting with them. A careful and personable driver took me home while my car was being serviced and picked m helpful and friendly. It was a joy interacting with them. A careful and personable driver took me home while my car was being serviced and picked me up to return to the dealership at a time that worked for me. The friendly service person who greeted me when I returned explained what they had found--and answered my questions carefully in a way I (not being a 'car person') understood. More

Made a very convenient appointment. I appreciate being able to go to McDonalds for breakfast and then wait less than one hour to drive away.. I appreciate being able to go to McDonalds for breakfast and then wait less than one hour to drive away.. More

University Honda serviced my car for many years. They were knowledgeable and caring. Shottenkirk has become all business and very impersonal. I left Shottenkirk and went to Hoffmann's where I was tr They were knowledgeable and caring. Shottenkirk has become all business and very impersonal. I left Shottenkirk and went to Hoffmann's where I was treated with care and attention. Their staff offered me the longtime Davis experience. More