Shottenkirk Honda of Davis

I was finally able to get in for a battery check up as I was having to jump start my car for work for a couple days in a row. Got in early morning and they tested it and it failed. Got me in line with expre was having to jump start my car for work for a couple days in a row. Got in early morning and they tested it and it failed. Got me in line with express team who changed out the battery in a decent time frame it not being an appointment. Allowed me to enjoy the rest of my day off. More

We’re always happy to take our car in for service. Everyone there is so friendly, respectful & efficient. We appreciate their great customer service., Everyone there is so friendly, respectful & efficient. We appreciate their great customer service., More

The whole service crew was super helpful and friendly. It was a slow afternoon, andy they were able to work us in without an appointment for an inspection on a used car we were buying elsewhere. It was a slow afternoon, andy they were able to work us in without an appointment for an inspection on a used car we were buying elsewhere. More

Great staff! Very attentive, friendly and knowledgeable. Process was quick and everything was explained in a concise manner. Very attentive, friendly and knowledgeable. Process was quick and everything was explained in a concise manner. More

There is a lack of understanding of the product sold. Negotiations as usual are tiring. The car was sold as tow ready and it did not have the harness installed. Also, the Honda website showed that the t Negotiations as usual are tiring. The car was sold as tow ready and it did not have the harness installed. Also, the Honda website showed that the trunk mat was included and it was not. The manager and rep blamed Honda for the lack of those products. I probably won’t buy from Shottenkirk again More

Service was nice and easy. Was able to get shuttle to and from the dealership. Service took a little longer than expected but wasn't a problem and staff was flexible. Was able to get shuttle to and from the dealership. Service took a little longer than expected but wasn't a problem and staff was flexible. More

Everything went well. Good communication with service department. It took less time than expected. Good shuttle service. Good communication with service department. It took less time than expected. Good shuttle service. More

4K in packages that could not be removed from the deal and were not included in advertised msrp (“pro package” and “platinum care”) was really annoying. The sales guy knocked 1k off after we complained, b and were not included in advertised msrp (“pro package” and “platinum care”) was really annoying. The sales guy knocked 1k off after we complained, but if it’s a mandatory item it should be included in msrp More

Great and quick service! Had everything ready for me in a timely manner. Would go back again. Had everything ready for me in a timely manner. Would go back again. More

Overall unprofessional. . Poor customer service. Poor follow through with what was communicated with the customers. Poor communication after deal has been made. . Poor customer service. Poor follow through with what was communicated with the customers. Poor communication after deal has been made. More