Shottenkirk Honda of Davis

Fast service friendly employees clean place but I don’t understand the 3% charge not okay with it understand the 3% charge not okay with it More

Very disappointed with sale department. They push customers to buy optional products and services without giving all information about them and thus not letting customers to make informed d They push customers to buy optional products and services without giving all information about them and thus not letting customers to make informed decisions. Making money by all means is their first priority, customer satisfaction- is the last. More

Employees are always friendly. They’re not pushy and will help find deals/coupons for you. Good appointment availability, and wait times are usually not excessive. They’re not pushy and will help find deals/coupons for you. Good appointment availability, and wait times are usually not excessive. More

Sagar was rude and condescending and very aggressive in his sales tactics. He implied several times that I had a problem if I did not recognize that this was a good deal. The finance Manager was polite but his sales tactics. He implied several times that I had a problem if I did not recognize that this was a good deal. The finance Manager was polite but so talkative to the point that I could not review the documentation. He constantly told me I did not need to review the Information because it was all standard. It turns out that they tried to slip in the platinum care product that I had refused during negotiations. Sagar returned to the finance office at that point, at first telling me everything was OK and then dismissive whenI indicated that I had not agreed that product. The product was ultimately removed when I insisted upon it. I had been promised a full tank of gas, but received less than half of a tank when I left the dealership. I thought about returning to the dealership to insist upon it, but decided I did not want to deal with the staff anymore. Moreover, part of the deal was that they would remove the bike hitch from my old vehicle and return it to me during the trade-in process. I had to ask several times for this to happen and It was not done until I indicated that I would not leave until I received my bike rack back. The gentleman who removed it and help me load it into the new CRV was the kindest and nicest person there. If I had not been tired of the entire car search process over several months, I would not have purchased the car from this dealership. I love the car, very unhappy with the dealership. More

I am please with the service that you have provided for me since 2009. My Fit is "fit". me since 2009. My Fit is "fit". More

Purchased a 2025 Honda Pilot Black Edition. Very professional, transparent, honest, prompt. Did not force any unnecessary upgrades, no games. Came in to purchase the car from the Bay Area and I Very professional, transparent, honest, prompt. Did not force any unnecessary upgrades, no games. Came in to purchase the car from the Bay Area and I was in and out with the car in just 30 mins. Highly recommend! More

I have done business with the service staff at Shottenkirk (University) Honda for almost 40 years and have always been pleased with the service. I trust them with my car and have never been disapp Shottenkirk (University) Honda for almost 40 years and have always been pleased with the service. I trust them with my car and have never been disappointed. More

We were not pressured to buy our car. They let us take our time to make our comparisons and ultimate decision. We do wish the manager had helped the finance guy earlier. About 7 people bo They let us take our time to make our comparisons and ultimate decision. We do wish the manager had helped the finance guy earlier. About 7 people bought a car that day with only 1 finance guy to wright up all the contracts. More

I trust Shottenkirk Honda to provide the service my car needs. They are professional, friendly and efficient. needs. They are professional, friendly and efficient. More

The service center staff is always friendly and professional. This time they really got out of their way and negotiated an unexpectedly free warranty repair with Honda. Thank you so much! professional. This time they really got out of their way and negotiated an unexpectedly free warranty repair with Honda. Thank you so much! More