Shottenkirk Honda of Cartersville - Service Center

Jordan, my service advisor, helped me with the repairs needed on a used Pilot that I recently purchased. She also helped me get a wheel lock key that I needed. I appreciate all of her help making my inves needed on a used Pilot that I recently purchased. She also helped me get a wheel lock key that I needed. I appreciate all of her help making my investment last longer. More

They were honest about what my car needed but I didn’t feel pressured into having to do it all all at once. Kevin was great to work with and I’m very thankful they were able to diagnose the true issue I w feel pressured into having to do it all all at once. Kevin was great to work with and I’m very thankful they were able to diagnose the true issue I was having and it wasn’t any guess work. More

My Honda Accord service is always attentive, courteous, informative, and timely. Thank you for your efforts! informative, and timely. Thank you for your efforts! More

Jordan was kind and understanding of my circumstance needing a quick resolve! She was super efficient, friendly and had the mechanic team squeeze me in an hour before closing! needing a quick resolve! She was super efficient, friendly and had the mechanic team squeeze me in an hour before closing! More

Dealership sales are nice. Prices are too high. Used cars are more expensive than new ones. Service center is terrible and a rip off. They claimed tires dry rotted and want alm Prices are too high. Used cars are more expensive than new ones. Service center is terrible and a rip off. They claimed tires dry rotted and want almost 1000 for new tires. Went to pep boys and got tires, alignment and warranty for less than 700….found out my lug nut key is now missing from car as well. Also only do oil changes at service center and they said my oil plug was stripped out….I wonder since it’s the only place I have oil changes done since they are free, who stripped out the oil plug and trying to make me pay 20 dollars for a 5 dollar part that they damaged. More

Angie has Great communication and was very friendly. We appreciated the updates - especially the texts. We appreciated the updates - especially the texts. More

Kevin is a great service, he knows what's customers need. Will continue come to looking for him need. Will continue come to looking for him More

Service was satisfactorily performed in a timely manner. Ginger was very helpful and I will continue to have service done here. Ginger was very helpful and I will continue to have service done here. More

Ginger was amazing and a huge help! Everyone is always so kind and considerate when I come in! Everyone is always so kind and considerate when I come in! More

It was such a good place and everyone was so nice and I am always go back am always go back More