Shottenkirk Honda of Cartersville - Service Center

The attention was good and the representatives were kind. Regrettably, my wireless charger is still not working. Actually, it never worked continuously. Regrettably, my wireless charger is still not working. Actually, it never worked continuously. More

Jordan did a excellent job about keeping me informed about my car and explained everything as what needed to be done and why about my car and explained everything as what needed to be done and why More

I always enjoy coming to get my car serviced here. John was awesome at helping to make sure everything was good and went over everything that was wrong with my vehicle. John was awesome at helping to make sure everything was good and went over everything that was wrong with my vehicle. More

Angie was incredible to work with. She made the process super easy, and made me feel very comfortable. I had a wonderful place to work while my car was being serviced, and I was in and She made the process super easy, and made me feel very comfortable. I had a wonderful place to work while my car was being serviced, and I was in and out in what seemed like no time at all. This will be mine and my family's go to place to get our cars serviced from now on. Thank you, Angie and the rest of the team for the wonderful customer service experience! More

Ginger Chapman was great as always! She is very nice and helpful. I like working with her. She is very nice and helpful. I like working with her. More

Great service! ! In general, staff could benefit from trainings in how to welcome and treat customers. A simple "Hi, welcome to..." Could make a huge difference. Als ! In general, staff could benefit from trainings in how to welcome and treat customers. A simple "Hi, welcome to..." Could make a huge difference. Also, not all customer are ignorant about car maintenance requirements. Tell employees to don't try to sell or suggest services that a car doesn't need. Other than that, the techs did a great job. More

Ronald was quick to greet us and welcome us back. He explained everything we needed to know. Shuttle guys were friendly. We appreciated the service provided. He explained everything we needed to know. Shuttle guys were friendly. We appreciated the service provided. More

The lady I felt with was great. It took a while to get the oil change done tho It took a while to get the oil change done tho More

Communicated very well with me regarding the time it would take. Dealership had plenty of space to sit and do whatever you need to. would take. Dealership had plenty of space to sit and do whatever you need to. More

Service was excellent and was fast. The service team was very friendly and knowledgeable.. very pleased The service team was very friendly and knowledgeable.. very pleased More