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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,102 Reviews

4,102 Reviews of Shottenkirk Honda of Cartersville - Service Center

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February 08, 2024

I always get excellent service at the very lease minimal wait time. Great group of people on your team that work there. More

by UNIQUEMATHIS306
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim or Tim
Feb 08, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

February 08, 2024

Jordan always takes good care of me and my three vehicles. No issues this time either. More

by BWWSHAY1925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Shottenkirk Honda of Cartersville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda of Cartersville, we look forward to having you as a valued customer for many years to come!

February 08, 2024

I came into my 09-07-2022 service appointment to have a problem with our side doors checked out and they said they couldn't reproduce the problem. The warranty expired not long afterwards. But even withi More

by 1Jeff1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angie Angell
Feb 11, 2024 -

Shottenkirk Honda of Cartersville responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

February 07, 2024

Every person who spoke to me was kind and helpful. I was also able to work quietly while I waited. Thank you! More

by APRILWEST517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis, Angie Angell
Feb 07, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you, April! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Cartersville.

February 07, 2024

Kevin was great, very nice friendly and helpful. I did have to wait a little bit but it was for a recall and they were all so nice I didn’t mind the wail More

by ERIN.BROOKE2512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin in service
Feb 07, 2024 -

Shottenkirk Honda of Cartersville responded

Erin, It's great to hear that Kevin was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Cartersville!

February 07, 2024

Excellent Service and excellent communication during the time that it took to complete everything that was on the work order. More

by DAWGSAREGOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Feb 07, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 07, 2024

Ginger was great, helped me with warranty and advocated for me. Always have good service here. More

by dvelazquez866
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger, Angie Angell
Feb 07, 2024 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing about your experience with Shottenkirk Honda of Cartersville. Ginger and our team appreciate your business and hope to see you again soon!

February 06, 2024

I received very good service and am very pleased with the results. I will continue to come here for my auto’s maintenance More

by ECDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendi Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Angell, Bernie Black, Kevin Dowdy
Feb 06, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

February 06, 2024

I purchased my Honda Odyssey at Shottenkirk. I continue to go there for oil change tire rotations. I recently brought it in for a recall. I think it’s the best dealership that I’ve ever been to. More

by Jackiecraig51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Etters
Feb 07, 2024 -

Shottenkirk Honda of Cartersville responded

Jackie, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Cartersville!

February 05, 2024

I enjoy the outright honest approach to service issues when working with Angie. She lets me know what service options I have and which ones need to be addressed sooner than later. More

by DPHORAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Angell
Feb 05, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your kind words for Angie, and for taking the time to leave us this wonderful feedback!

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