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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,102 Reviews

4,102 Reviews of Shottenkirk Honda of Cartersville - Service Center

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February 14, 2024

Angie is awesome! Helpful, friendly and professional. She embodies service with a smile. Thanks Angie! More

by BARNHARTK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Feb 14, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for your kind words for Angie and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Cartersville.

February 14, 2024

Shottenkirk Honda is always A+, top shelf customer service in EVERY department. Tyler was very aware and courteous about the value of my time. He made sure I had all of the amenities required to be ab More

by SHANNAWILSON0013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Shottenkirk Honda of Cartersville responded

Shannon, It's great to hear that Tyler was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Cartersville!

February 13, 2024

Kevin and the Service Team took care of the recall replacement and I appreciate the professionalism and courtesy they always show me. More

by CREEL3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Shottenkirk Honda of Cartersville responded

Kevin, We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

February 13, 2024

Terrific salesman and Terrific service writer. Explained everything and we’re very helpful. Great job More

by Rodcook1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Delong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Shottenkirk Honda of Cartersville responded

Rod, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 11, 2024

Got my car in right away for service, keep me informed of it's status. Updated additional services they recommended along with pricing. More

by JAMESHINDS2816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept : Ginger
Feb 11, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, James, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville, we look forward to having you as one of our valued customers for many more years to come!

February 10, 2024

Always good to deal with. Waiting time was minimal. I really needed a cup of coffee that morning and all the coffee jugs were empty. Dana happened by and made fresh coffee More

by GAJ1040
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Fancher
Feb 11, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 10, 2024

Good communicator. Always explain things before they do the work. Doesn't take too long. Waiting area comfortable. More

by RMITCHELL9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Feb 10, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 10, 2024

Very professional. They have the best service. Everyone there is kind. I’ll be going back there. More

by ZENFULSPIRITS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 09, 2024

I called three days before and made an appointment For 10:00. We got there around 9:45. They took my Information. They started on my car and was finished by 11:15. Everything was great. Don More

by DNAUGLE43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you, Don, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 09, 2024

Your svc dept. pulled my tire that had 2 nails close together, said my tire was not repairable. I chose not to buy your re-placement tire,-- was too high. They put More

by BROC185
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Feb 10, 2024 -

Shottenkirk Honda of Cartersville responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

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