Shottenkirk Honda of Cartersville - Service Center

This was the second oil change that we had to return to the desk to ask for the mileage oil change light to be reset. That should be standard for the Tech to complete. Surprised that you are now passing a the desk to ask for the mileage oil change light to be reset. That should be standard for the Tech to complete. Surprised that you are now passing along your merchant processing fee to your customers. Way to nickle & dime your customers! John in service is always very helpful!! More

Perfect service as usual! Thank you Kevin for your help! Hope to not see you soon. Thank you Kevin for your help! Hope to not see you soon. More

All of Your service are great. thanks for all you do its never stressful I love it thanks for all you do its never stressful I love it More

After waiting about an hour for an express oil change, we saw our car from the showroom window in a waiting area. After about 10 minutes, walked over to the service desk but it was empty. Asked someone if saw our car from the showroom window in a waiting area. After about 10 minutes, walked over to the service desk but it was empty. Asked someone if the cars in the waiting area were done and we were told they were. Went back to showroom thinking we would be notified that our car was done momentarily but we were not. Walked to service desk again and spoke to service agent who said he would close us out shortly. Went back to showroom, waiting again and then went out to service counter where we continued to wait. More

Ginger is amazing! ! She always takes the best care of us! The entire team is actually pretty awesome! But Ginger goes above and beyond to ensure all your needs are met ! She always takes the best care of us! The entire team is actually pretty awesome! But Ginger goes above and beyond to ensure all your needs are met and she makes each guest feel as tho you are the most exclusive Thanks for all you guys do!!! More

She was super sweet and helpful. We got in and out super fast. Will be returning for future services. We got in and out super fast. Will be returning for future services. More

It was me and my 8 month old baby waiting for my car to get service. Wait time was ok. It was about an hour and half for an oil change. get service. Wait time was ok. It was about an hour and half for an oil change. More

Jordan provides excellent customer service. She explained all the recommended services that were needed for preventive maintenance. She explained all the recommended services that were needed for preventive maintenance. More

They are always very nice and professional. They keep you informed during the entire process They keep you informed during the entire process More

Angie Angell is an excellent customer service representative. She is always very informative and helpful. representative. She is always very informative and helpful. More