Shottenkirk Honda of Cartersville - Service Center

Went up on prices for oil change and wasn’t told until the service was complete. Will not be coming back. Hope you robbing me 1 time was worth losing long term/ repeat customer! the service was complete. Will not be coming back. Hope you robbing me 1 time was worth losing long term/ repeat customer! More

The service representatives are all very knowledgeable and extremely nice. I was taken care of by Richie Goetz and would recommended anyone to this Honda location. and extremely nice. I was taken care of by Richie Goetz and would recommended anyone to this Honda location. More

Ginger was pleasant, professional and efficient, well done! All I needed was an oil change and it was a no hassle experience. done! All I needed was an oil change and it was a no hassle experience. More

Great customer service and went into detail of recommended services. Thank you for the service with a smile! recommended services. Thank you for the service with a smile! More

This dealership has always been my go to, but this last experience was unbelievably disappointing. I arrived to have an oil change and tire rotation. I advised the service advisor of two issues that I wa experience was unbelievably disappointing. I arrived to have an oil change and tire rotation. I advised the service advisor of two issues that I was having and ask them to check it out since my car was still under warranty. I was waiting in lobby on my car, but then a friend was in town and picked me up to go eat. I rec'd a call that my car was ready about 90 min later and when I returned, the original service advisor was no longer there and I was advised by Ginger that neither of my issues were noted and neither of them were checked out. She was very attentive and tried to help me, but at this point it was 15 min until closing time and I live an hour a way so now will have to make a special trip to have these issues looked in to. I've been a customer since of shottenkirk service dept since 2014. More

Great staff and great communication about the time it would take to service my car. Also great information about upcoming services. would take to service my car. Also great information about upcoming services. More

Tyler Bone helped me with my car. He treated me like a member of his family. I was so Impressed. I trust that all of the work is done well. That is why I continue getting my service a He treated me like a member of his family. I was so Impressed. I trust that all of the work is done well. That is why I continue getting my service at the Honda dealership. My husband has Alzheimer’s disease. That is why I especially appreciated Mr. Bone’s help. . More

John Heaton and Angie always take very good care of me and my Honda Pilot. and my Honda Pilot. More

Ginger was very helpful. She took care of the problem, I was facing with USB. Service of my odyssey was done in time as per the schedule. She took care of the problem, I was facing with USB. Service of my odyssey was done in time as per the schedule. More

Answered all of questions. Everyone was very nice. Fast service. Easy to make appointments and good hours. Everyone was very nice. Fast service. Easy to make appointments and good hours. More