Shottenkirk Honda of Cartersville - Service Center

Stop spending money on surveys that require customers to waste their time with required word counts. Shottenkirk of Cartersville does a great job. These surveys with required word counts make me second gues waste their time with required word counts. Shottenkirk of Cartersville does a great job. These surveys with required word counts make me second guess upper managements decision making abilities! More

Excellent service. Brought our 2021 Honda CR-V in for a safety Recall. Not only did Shottenkirk Honda replace the faulty parts but they did so quickly. They also did a Brought our 2021 Honda CR-V in for a safety Recall. Not only did Shottenkirk Honda replace the faulty parts but they did so quickly. They also did a complete check out inspection of our vehicle. More

Service is good but never get my car back washed and vacuumed which is a nice touch. vacuumed which is a nice touch. More

This dealership is top notch. My battery died (after 4.5 years) and Shottenkirk came to my rescue. Luckily, I was not far from the dealership and my service advisor sent a servi My battery died (after 4.5 years) and Shottenkirk came to my rescue. Luckily, I was not far from the dealership and my service advisor sent a service person to jump off my car. We immediately drove to the dealership where they determined that battery needed to be replaced. We purchased the recommended battery and waited for the install. Service area is always friendly and answers any questions I have about my Pilot. I highly recommend them!! More

Bought my car here back in 2014. I continue to receive excellent service from the staff year after year. I continue to receive excellent service from the staff year after year. More

I have always brought my Honda to the dealership, but this last visit was not a good one. I had to wait over an extra hour for my car, and was never told why. In addition, I was charged a service fee for this last visit was not a good one. I had to wait over an extra hour for my car, and was never told why. In addition, I was charged a service fee for using a credit card, which I did not like. More

Love coming here they are great and professional and take care of the clients so well. care of the clients so well. More

The dealership took good care of my vehicle while in service. Special thanks to Kevin and John who took good care of us: service. Special thanks to Kevin and John who took good care of us: More

Terry Ford was a big help. I enjoyed his relaxed personality and non pressure sales approach. Everyone was very nice and friendly. Looking forward visiting for regular servi I enjoyed his relaxed personality and non pressure sales approach. Everyone was very nice and friendly. Looking forward visiting for regular service maintenance. Sincerely, John Parlato More

No big complaint but I had an appt. at 11:30 and was told they were running behind. An appt. is a guaranteed service at 11:30. Not a wait due to other cars coming in (if that was the ca at 11:30 and was told they were running behind. An appt. is a guaranteed service at 11:30. Not a wait due to other cars coming in (if that was the case). No offer for vacuuming or wash like before. Which I know that takes a little more time. I understand things happen and I didn't wait excessively long (about 2 hours) which is still long but was a little taken back by the reason my appt. might be put back a little. The lady I dealt with was very nice and explained the cost. More