Shottenkirk Honda of Cartersville - Service Center

Jordan was helpful & explained my service well. Thank you! Giving customers a timer is a bit weird & unnecessary though. Thank you! Giving customers a timer is a bit weird & unnecessary though. More

It was a great experience. Waited for almost two hours for a maintenance service but its worth it Waited for almost two hours for a maintenance service but its worth it More

Terry did not meet my expectations. Mainly for two reasons. I purposely made an appointment and needed to wait for the car. I asked how long a simple oil/filter change should take, he t Mainly for two reasons. I purposely made an appointment and needed to wait for the car. I asked how long a simple oil/filter change should take, he told me 1 hour. Two hours later I was still there. I could have walked down the street and gotten some lunch. Secondly, he did not review my multi-point inspection, and when I got home I noticed my battery failed the test? So where do I go next? More

Great Service…. checked on me periodically and gave me updates. I even received a follow up call a couple of days asking if I was completely satisfied. Enjoyed the f checked on me periodically and gave me updates. I even received a follow up call a couple of days asking if I was completely satisfied. Enjoyed the follow up and professionalism. Thanks DP More

Fantastic service from start to finish Always very thorough during inspections Always take care of my needs thorough during inspections Always take care of my needs More

Was well informed the whole time and had an overall great experience with no complaints! experience with no complaints! More

Were very shady of what they promised. They said getting a warranty with them would make my interest rate lower which is false and not correct. Then said I would get new tires on the used They said getting a warranty with them would make my interest rate lower which is false and not correct. Then said I would get new tires on the used vehicle I bought included when purchased and only gave me 2 and said “well we never said all 4” More

Excellent customer service. They kept me informed with each step of the process and ask permission before completing additional work. They kept me informed with each step of the process and ask permission before completing additional work. More

Clean comfortable waiting area. Able to schedule service on short notice. Quick and friendly service. Able to schedule service on short notice. Quick and friendly service. More

In looking for a previously owned auto I went to Shottenkirk Honda of Cartersville. When I received this auto it was spotless. The Service Center did everything right. I will be taking the auto b Shottenkirk Honda of Cartersville. When I received this auto it was spotless. The Service Center did everything right. I will be taking the auto back there for routine service. More