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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,132 Reviews

4,132 Reviews of Shottenkirk Honda of Cartersville - Service Center

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February 28, 2023

got right to the problem. found another issue and added a parts quote for the next visit. I happy with the service a Shottenkirk. Will continue to bring my Honda to you. More

by DOBSONSTEVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Brooks
Feb 28, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville, we look forward to having you as one of our valued customers for many more years to come!

February 28, 2023

The dealer prices this Vehicle Way above MSRP and would not come down....they also did not talk to me about interest rate even when I brought it up at signing More

by fries_matthew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Dowdy
Mar 03, 2023 -

Shottenkirk Honda of Cartersville responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

February 28, 2023

Great experience, as usual. Did not even have an appointment and my car was worked on right way. More

by COSTIN16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Feb 28, 2023 -

Shottenkirk Honda of Cartersville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 27, 2023

always a great experience at Shottenkirk from purchasing to getting my vehicles serviced. minimal wait and great communication as always More

by TAMARA.FAMBRO
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your kind words, Tamara, and for taking the time to leave us this wonderful feedback!

February 27, 2023

Had an appointment made. They were behind. Plus lied and said my battery was bad. I went straight to advanced auto after they told me that and had my battery checked. I have More

by DAWNDER35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ronald Davis
Mar 03, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

February 27, 2023

Even though it was a long wait I was pleased with the work and the team was very informative. More

by MNNSNCHZ3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Brooks
Feb 27, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

February 27, 2023

Good service,I would recomend to others. The only think I didn't like is that before dealers were washing the vehicles so you could walk out with a clean vehicle. More

by Luciano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
forgot the name
Feb 27, 2023 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

February 27, 2023

The dealer completed all of the service requests I made and they did very fast. I was impressed with the service I received. More

by MLB345692
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Heaton
Feb 28, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 25, 2023

Angie Angell is the most tolerant and patient person I've ever met. Love her! More

by POES4ME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Feb 26, 2023 -

Shottenkirk Honda of Cartersville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 24, 2023

Every one was very professional and examined everything to me. I really appreciate the service. More

by T.GAYLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Feb 26, 2023 -

Shottenkirk Honda of Cartersville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Cartersville!

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