Shottenkirk Honda of Cartersville - Service Center

Very helpful with good service . However they were going to wash my car but forgot.. They were moderately busy that day ! However they were going to wash my car but forgot.. They were moderately busy that day ! More

Was met immediately by service advisor, and service was performed in a efficient manner. My car was ready before it was scheduled. performed in a efficient manner. My car was ready before it was scheduled. More

Very helpful. They were ready for me when arrived and prepared to do everything on my car we had discussed over the phone. They were ready for me when arrived and prepared to do everything on my car we had discussed over the phone. More

Disappointed with this encounter. Not up to usual standards here. I do not care for the new call center system to schedule service appt as agents are not very knowledgeable. Service c Not up to usual standards here. I do not care for the new call center system to schedule service appt as agents are not very knowledgeable. Service center seemed pack with customers and short staffed. More

Everyone was professional and polite. I showed up early and they got me right in. Also, the dealership took time to let me know a small scratch to my wheel resulted from the services and I showed up early and they got me right in. Also, the dealership took time to let me know a small scratch to my wheel resulted from the services and they fixed it up right there. I would never have noticed but they cared enough to let me know and make it right. More

Knowledgeable personnel that try to please you and give you fast service to get you back on the road. you fast service to get you back on the road. More

So far so good. I had the same problem after the first visit. So my husband reach out to the service center. We had to take the vehicle back to the dealership again, I had the same problem after the first visit. So my husband reach out to the service center. We had to take the vehicle back to the dealership again, but they were trying to fix the problem for good. I trust them. More

Service was fast. Service writer was polite, knowledgeable and very quick in ensuring my needs were taken care of. Service writer was polite, knowledgeable and very quick in ensuring my needs were taken care of. More

Excellent management team excellent employee drove 74 miles just for them to work on my car miles just for them to work on my car More

It was a easy and fast experiences. Would recommend any one to come and see you Would recommend any one to come and see you More