Shottenkirk Honda of Cartersville - Service Center

I've only had service done twice now since buying our ridgeline but both times have been extremely pleasant with Jordan. She is very professional, friendly, and knowledgeable. I cannot say enough about ridgeline but both times have been extremely pleasant with Jordan. She is very professional, friendly, and knowledgeable. I cannot say enough about her service. She is a keeper. More

Ginger was awesome - she fully explained everything before & after completion of 30,000 mile service. As usual - I truly appreciate everyone's assistance in taking good care of me and my car. before & after completion of 30,000 mile service. As usual - I truly appreciate everyone's assistance in taking good care of me and my car. More

I made a 10:00 AM appointment to have my oil changed, but I had to wait till after 1130 to get my car back. I felt it took way too long for an oil change when you had an appointment. That was my only disappo I had to wait till after 1130 to get my car back. I felt it took way too long for an oil change when you had an appointment. That was my only disappointment. Otherwise I have been happy with the service I’ve gotten. More

Service was provided in a professional manner and at the quoted cost with no issues quoted cost with no issues More

The only complaint I have for this visit is waiting 2. 5 hours for an oil change that I had an appointment for. They were busy but an appointment shouldn’t have to wait for walk ins. 5 hours for an oil change that I had an appointment for. They were busy but an appointment shouldn’t have to wait for walk ins. More

Ginger was great. They really worked hard to try and figure my issue. The service tech even came out and talked it over with me and after our talk asked if he could They really worked hard to try and figure my issue. The service tech even came out and talked it over with me and after our talk asked if he could take it back one more time to look at something. Said if what they did does not correct the issue to bring it back and they will start ordering parts until it is corrected. So far it is working great. More

My appt was at 930 am and I was told I was going to have to wait several hrs. I didn’t get out of there til 1130 am. That isn’t acceptable. to wait several hrs. I didn’t get out of there til 1130 am. That isn’t acceptable. More

No issues to speak of. Customer service was great, quick response and work completion. Why is there a 15 word minimum. Customer service was great, quick response and work completion. Why is there a 15 word minimum. More

Takes to long to get a appointment when I need it, and the wait for express oil change is too long. the wait for express oil change is too long. More

It took me less than 5 minutes to schedule an appointment for an oil change! for an oil change! More