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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,129 Reviews

4,129 Reviews of Shottenkirk Honda of Cartersville - Service Center

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May 12, 2023

Professional service, worked to fix concerns and kept informed of what was going on during the process. More

by KRISTENHANEY15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2023 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

May 12, 2023

Professional service, worked to fix concerns and kept informed of what was going on during the process. More

by KRISTENHANEY15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville, Kristen, we look forward to having you as one of our valued customers for many more years to come!

May 11, 2023

Angie is always helpful and knowledgeable when I come in for service with my 16 Pilot. I’m always provided detailed service history to ensure I don’t spend extra for a service recently done. Thanks for bein More

by CHITOWNE25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Angell
May 12, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. We're glad Angie was able to help, and we hope to see you again!

May 11, 2023

No comments at this point of time. . service was great, service advisor was helpful and courteous, will be back again in the near future,thank you.. More

by MARTINEZ1959.CM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Lewis
May 12, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

May 11, 2023

I liked that the service center was easily accessible. I didn’t like the almost 2 hours wait for oil change, given that I had an appointment. Also didn’t like the light oil smears on visor or that my mirr More

by H.C
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger Chapman
May 12, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your excellent review! We are so glad that Ginger had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.

May 11, 2023

Customer service was great. Total time for the oil change was a little bit too long but overall great service. More

by JUDYLTAYLOR78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis, Angie Angell, Damien Brooks
May 12, 2023 -

Shottenkirk Honda of Cartersville responded

Judy, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda of Cartersville, we look forward to having you as a valued customer for many years to come!

May 10, 2023

As always, Service was top of the line! This was my 2nd experience with Jordan, and she made that rating tops both times! Thanks to everyone! More

by CHUCKAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Corley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023 -

Shottenkirk Honda of Cartersville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 10, 2023

I lke the work done by the service department. I find it very reliable and dependable. More

by JOESKI5651
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Angie Angell
May 10, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 10, 2023

Everything was very very nice, very impressed. We just did a oil change, facility was great. Everything service is great but only one thing wish little quicker, it took a little longer for just t More

by KWANGTUKCHANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Brooks
May 10, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 10, 2023

The work done was professional and the staff is always amazing. I was just a little frustrated with the wait time. I had an appointment at 9am for an oil change, tire rotation and recall software upgrad More

by MT6096
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sorry about the wait time, hopefully next time it will be shorter.

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