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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,129 Reviews

4,129 Reviews of Shottenkirk Honda of Cartersville - Service Center

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May 23, 2023

My car was never washed or cleaned as promised. I felt like I wasn't given much personalized attention like I have in the past. I was told I needed new tires urgently, but I got a second opinion an More

by CELIMAR.DARKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember their names.
Report | Print
May 24, 2023 -

Shottenkirk Honda of Cartersville responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

May 23, 2023

No thank you, I gave up writing essays a long, long, long, long time ago. More

by kcswee
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Cartersville.

May 23, 2023

Very pleased with service from start to finish and the notification when my car was ready. More

by donna34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis, Angie Angell, Damien Brooks
Report | Print
May 24, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review, Donna. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

May 23, 2023

Work was done quickly and the service advisor really knew his stuff. I have all my maintenance done here More

by SPYGLASS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Brooks
Report | Print
May 24, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville, we look forward to having you as one of our valued customers for many more years to come!

May 23, 2023

Kevin was very friendly and easy to work with when I brought my car in for service. More

by KBRIDGES3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
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May 23, 2023 -

Shottenkirk Honda of Cartersville responded

It's great to hear that Kevin was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Cartersville!

May 23, 2023

Quick and easy service. It was a service that was both quick and easy. The service was as easy as it was quick. This survey was written with the same enthusiasm as a collage More

by JOSH.GARBER14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Fancher
5.0
This rating includes all reviews, with more weight given to recent reviews.
TL Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis, Angie Angell, Alex Bearden, Damien Brooks, Travis Amos, Jacob Cline
Report | Print
May 24, 2023 -

Shottenkirk Honda of Cartersville responded

It has been a pleasure serving you, Josh. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda of Cartersville, we look forward to having you as a valued customer for many years to come!

May 22, 2023

Friendly, efficient, professional and work was completed right on time!! Thank you and see you in 5000 miles! More

by Anita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Brooks
Report | Print
May 23, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you, Anita! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville, we look forward to having you as one of our valued customers for many more years to come!

May 22, 2023

No problems with service. Ginger was very helpful. Will be returning for next routine service. More

by RYOUNG12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger
Report | Print
May 23, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for Ginger and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

May 20, 2023

I took my car in for service and the work was done right the first time and the customer service was outstanding More

by UGAFAN30121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 21, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville, we look forward to having you as one of our valued customers for many more years to come!

May 19, 2023

Angie is always great with my car service. Making sure I know what is due and working with me on planning future service that will be needed More

by DPHORAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Hardy, Angie Angell
Report | Print
May 21, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Angie here at Shottenkirk Honda of Cartersville.

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