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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,104 Reviews

4,104 Reviews of Shottenkirk Honda of Cartersville - Service Center

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May 17, 2023

Communication daily while my car was being serviced for a major parts issue. Courtesy car assigned. Positive result CRV is working perfectly. More

by mikefak
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger in service
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May 17, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us, Mike. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 17, 2023

The staff is very efficient and pleasant. Very thorough and explains everything. Service was great and fast. Will be using them for our future maintenance. More

by PERNALMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All service personnel are great!
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May 17, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 17, 2023

Courteous, professional, and top-notch service every time! I love the waiting area. They always have a pleasant environment and everything is extremely clean. More

by EUHARLEEDAMNEDOMEGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis, Angie Angell, Damien Brooks
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May 17, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville, we look forward to having you as one of our valued customers for many more years to come!

May 16, 2023

I dealt with Kevin Etter's he was very helpful and explained all of the details of the multi point inspection and the service that would be performed. I will definitely come back to the dealership. More

by tjnga2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Etters
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May 17, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Cartersville.

May 16, 2023

Very clean facility. Staff was so nice and helpful! I always enjoy my appointments at this dealership More

by ELAINEDENOVELLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2023 -

Shottenkirk Honda of Cartersville responded

Thanks, Elaine, for sharing about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

May 16, 2023

We have gone here since 2005! Jordan is great! Bathrooms are very clean! Love this dealership. You should bring your car/truck here for servicing. More

by RAEW0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2023 -

Shottenkirk Honda of Cartersville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jordan met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville, we look forward to having you as one of our valued customers for many more years to come!

May 15, 2023

Great professionalism and great customer service had a great experience all the time when I bring my 2018 Honda civic hatchback sport to them More

by MRHEYWARDJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Welch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Angell
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May 15, 2023 -

Shottenkirk Honda of Cartersville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 15, 2023

Fast, friendly and quality service. We were in and out in less than 75 minutes! More

by kyleaewers8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TL Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Angell
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May 15, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 15, 2023

Shottenkirk Honda is excellent! I drive from Atlanta to maintain service here. The service staff is wonderful and the lobby/workspace with wireless is perfect for getting work done More

by Kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damien Brooks
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May 15, 2023 -

Shottenkirk Honda of Cartersville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda of Cartersville, Kay, we look forward to having you as a valued customer for many years to come!

May 15, 2023

Wonderful people to do business with. Sales and service both exceptional. Very friendly and courteous. More

by LAHENSON1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Brooks
Report | Print
May 15, 2023 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

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