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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,104 Reviews

4,104 Reviews of Shottenkirk Honda of Cartersville - Service Center

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June 08, 2023

Excellent customer service. They offered the highest level of customer service from the beginning to the end. More

by DAVIDHBULLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you so much, David, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.

June 08, 2023

Jordan was awesome! She was very friendly and made the whole process quick and efficient! More

by Vamsi.Reddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 08, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for Jordan and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

June 08, 2023

Jordan was awesome! She was very friendly and made the whole process quick and efficient! More

by NAGA.MALLU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 08, 2023 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing your thoughts about your experience with Jordan here at Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

June 07, 2023

Jordan was great! Answered all of my questions and made the service smooth and simple. More

by NAGA.MALLU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 08, 2023 -

Shottenkirk Honda of Cartersville responded

Quality customer service is always our number one priority, and we're happy to hear Jordan met your expectations. Thank you for choosing Shottenkirk Honda of Cartersville, we look forward to having you as one of our valued customers for many more years to come!

June 07, 2023

Jordan was very helpful, professional and friendly. I was very pleased with my service experience. More

by RONANDGARAHCHILDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 08, 2023 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

June 07, 2023

Recall visit. Excellent service with only a short wait. John treated my auto as if it were his vehicle. Thank you More

by jdaveb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John, Angie Angell
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Jun 08, 2023 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

June 07, 2023

Went to get a oil change took almost 2 hours that was a little to long. More

by HARDYGLEN288
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
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Jun 08, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your thoughts on working with our team. We apologize for the delay and truly appreciate your business.

June 07, 2023

I went in for routine oil change and tire rotation ,which I've done since purchasing my Honda . Always great service and I know it will be done right. More

by Theresa
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Report | Print
Jun 08, 2023 -

Shottenkirk Honda of Cartersville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 07, 2023

Took way to long for this service. Why make an appointment? People are very nice. Just took way to long. More

by CAH1591
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember the name
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Jun 11, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

June 03, 2023

I love this dealership. I would definitely recommend Always helpful, knowledgeable, courteous. I didn't have to wait long, and I only called in for an early appointment the More

by GOLDNENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Brooks
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Jun 04, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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