Back

Shottenkirk Honda of Cartersville

Cartersville, GA

4.7
6,235 Reviews
Our new and pre-owned Honda dealership in Cartersville, Georgia looks forward to providing for the trade-in, purchase and service needs of all drivers in Bartow County, so don't hesitate to get in touch with us today. As your local Honda dealer, we're here to not only meet but exceed your expectations, and encourage you to reach out to learn more about the positive impact we can have on your new Honda Civic purchase process! Our Honda sales department can introduce you to the Accord trim model that fulfills all of your new car search requirements while our loan professionals start to negotiate the competitive financing terms you're looking for. In need of an oil change for your Odyssey or genuine vehicle components for your CR-V? Our Honda service and parts departments are standing by, ready to assist! Learn more about our new and pre-owned Cartersville, GA Honda dealer right here on our website or simply drop by to speak with our friendly professionals in person. We look forward to welcoming you to Shottenkirk Honda of Cartersville soon!
Contact Dealership

539 E Main St

Cartersville, GA

30121

Directions

Filter Reviews By Type

Showing 6,235 reviews

June 30, 2024

Shottenkirk told us they rotated my tires and they did not! I don’t appreciate lies! We had to take my car to another service shop and pay to get the tires rotated! Bad form Shottenkirk! Be ashamed! More

by loveymesco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Bone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

June 26, 2024

Two issues - length of wait. Almost 3 hrs for an oil change and tire rotation and balance. Low tire alert came on after I started home. I had to turn around and go back. More

by CAROL.MCBRIDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you, Carol, for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. We are glad our team was able to ultimately make this situation right.

June 26, 2024

My salesman Drew was the best. The rest is questionable. I would give Drew a 100. I would also give Brittany a 100. I really felt like they did not let the salesperson talk about a More

by CKR3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Suslavich
Jun 26, 2024 -

Shottenkirk Honda of Cartersville responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

June 25, 2024

Our experience was great from the beginning to the end. Everyone was helpful and nice to work with. Scott did a great job assisting us and making the buying experience a pleasant one. More

by Sims0930
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Welch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Galloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Shottenkirk Honda of Cartersville responded

It's great to hear that Scott was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Cartersville!

June 25, 2024

Had a Pleasant experience leasing my new Honda. Would recommend the dealership to friends and family. More

by FABLIFE05
Recommend Dealer
Yes
Employees Worked With
Brittany Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Quijano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chandler McDurmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

June 24, 2024

Chandler made the experience very easy. All the staff was wonderful to work with! My son sent us to Shottenkirk after his experience with them and I am glad I listened! More

by MOMMADARLENE2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler McDurmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

June 23, 2024

Great people! We had a wonderful experience and they made a way for me to have my dream car! More

by TRACYQUEEN26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Quijano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

June 23, 2024

Jonathan was wonderful but the entire experience took way too long. Too pushy on the extended warranty and they should have provided an extra key to the vehicle-since they owned the Chrysler dealership next More

by KRISTAHAMMOND
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael Welch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for providing this feedback, Krista, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

June 22, 2024

Ginger Chapman was my Service Advisor. She listened to me and informed the service department of my situation. She was courteous and professional. More

by RALEIGH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger Chapman
Jun 24, 2024 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing your thoughts about your experience with Ginger here at Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

June 20, 2024

Everyone was really good with the complete process from the beginning until we drove our new 2024 Honda Accord EXL Hybrid off the lot. We are loving our new car. We can't say enough about Justin Delong he More

by STANKO1
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Welch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Delong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Lamarre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback, We hope you enjoy your new Accord!

...
30
...