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Shottenkirk Honda of Cartersville

Cartersville, GA

4.7
6,229 Reviews
Our new and pre-owned Honda dealership in Cartersville, Georgia looks forward to providing for the trade-in, purchase and service needs of all drivers in Bartow County, so don't hesitate to get in touch with us today. As your local Honda dealer, we're here to not only meet but exceed your expectations, and encourage you to reach out to learn more about the positive impact we can have on your new Honda Civic purchase process! Our Honda sales department can introduce you to the Accord trim model that fulfills all of your new car search requirements while our loan professionals start to negotiate the competitive financing terms you're looking for. In need of an oil change for your Odyssey or genuine vehicle components for your CR-V? Our Honda service and parts departments are standing by, ready to assist! Learn more about our new and pre-owned Cartersville, GA Honda dealer right here on our website or simply drop by to speak with our friendly professionals in person. We look forward to welcoming you to Shottenkirk Honda of Cartersville soon!
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539 E Main St

Cartersville, GA

30121

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Showing 6,229 reviews

November 01, 2023

When I dropped off my car for an oil change, I asked them to check my tire because I was having to add air about once a week. When I went back to pick up my car, they told me they couldn't find anything wron More

by Momakim56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know his name
Nov 05, 2023 -

Shottenkirk Honda of Cartersville responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

November 01, 2023

Location, condition, quality of work in a timely manner. I moved my service business to Shottenkirk from Hennessy of Woodstock to follow Kevin Etter my professional service advisor. It’s important to know y More

by BSIMO0928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Etter
Nov 02, 2023 -

Shottenkirk Honda of Cartersville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kevin met your expectations. Thank you for choosing Shottenkirk Honda of Cartersville, we look forward to having you as a valued customer for many years to come!

Nov 02, 2023 -

BSIMO0928 responded

Vehicle service is most important and it’s important to deal with an experience service advisor. Kevin Etter I highly recommend as your service advisor. He handled my needs/requests at another Honda Dealership and when I found out he moved to Shottenkirk, I followed him. It’s important to know your service advisor is experienced.

Nov 02, 2023 -

BSIMO0928 responded

I recommend Kevin Etter as your Service Advisor. When he left a competitor, i followed him.

November 01, 2023

Excellent experience. Thanks to Travis and Michael for their patience and professionalism in helping us. More

by ENG.EIRUIZ
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Welch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Amos
Nov 02, 2023 -

Shottenkirk Honda of Cartersville responded

Thanks for your feedback on your recent visit to Shottenkirk Honda of Cartersville. It's great to hear that Travis and Michael were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

November 01, 2023

Overall experience was good. Have bought from Dana even before it became Shottenkirk Honda of Cartersville. More

by PEANUT4117
Recommend Dealer
Yes
Employees Worked With
Dana Fancher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Welch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for your business and this review. We're happy to hear Dana and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 01, 2023

The response I get at Cartersville Honda is always professional and polite. They let me know of course of their recommended services some which I choose to do myself to keep the cost done and others More

by MT6096
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 01, 2023

The people are pleasant, the waiting room was clean not working soft drink machine though More

by CDOUGLASS8096
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing your thoughts about your experience working with Jordan here at Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

November 01, 2023

I waited there for 4 hours just for oil change. I was told they are waiting for part after 3 hours and then I can take my car if I don't want to get my oil changed after waiting 3 hours. More

by H_PP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2023 -

Shottenkirk Honda of Cartersville responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

October 31, 2023

Ginger kept me updated on my part as it was on back order. She let me know when it came in. Told me if I went into labor early that not to worry my part when it came in would be their waiting when I go More

by AN02221408
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sherry Keffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ginger
Nov 01, 2023 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

October 31, 2023

The service is always fast, the dealership is clean, and the prices are reasonable. They do all my service. More

by SPYGLASS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Nov 01, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 31, 2023

Jordan was great to work with! It was easy to set the appt and very quick and easy to drop the car off at the service area. I will be a repeat customer! More

by TYOUNG00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Cartersville.

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