Shottenkirk Ford Jasper - Service Center

Kara kept me updated and informed. Although the expected Lincoln recall service parts were all there, Kara quickly let me know the recall work required ordering an additional part. P Although the expected Lincoln recall service parts were all there, Kara quickly let me know the recall work required ordering an additional part. Possibly I would get the car back 2 days later than expected. What a great call, on the day originally promised, Will called to say YOUR CAR IS READY! More

I took my truck to the Ford dealership in Alpharetta to get repaired multiple times over the last 18 months. I brought it to Taylor at Shottenkirk Ford. Taylor and the guys got my truck fixed in a couple d get repaired multiple times over the last 18 months. I brought it to Taylor at Shottenkirk Ford. Taylor and the guys got my truck fixed in a couple days. This is the only dealership I will go back to. More

Made buying as easy as possible, listened to what was needed and worked with us to make it happen. We are very happy with our purchase and the excellent service we had. We have recommended this dealershi needed and worked with us to make it happen. We are very happy with our purchase and the excellent service we had. We have recommended this dealership to others. After 2 weeks our vehicle is in service with crankshaft issues. Can’t tell me how long this is going to take. Buyers beware of this dealership and WHAT they say is not honest nor will ANYONE returns calls. They ignore you once you sign and lie to get you to buy. Go elsewhere. More

Don’t know who Brian Syme is Taylor was informative and had great follow up. had great follow up. More

Kara is always great every time I come in. Always have a great experience at this dealership Always have a great experience at this dealership More

The entire service team were very professional and attentive to my first service visit with my new Explorer. Kara and Jerry were particularly helpful. I look forward to my next visit. attentive to my first service visit with my new Explorer. Kara and Jerry were particularly helpful. I look forward to my next visit. More

Great dealership with awesome GM. Very impressed with the great service. Will be back again! Very impressed with the great service. Will be back again! More

Austin was excellent to work with. His personality made it a pure pleasure to work with and he was knowledgeable about the vehicle. His personality made it a pure pleasure to work with and he was knowledgeable about the vehicle. More

Kara was great but due to a shipment of the wrong parts to repair a recall item, my truck was kept for 5 days before final repair. to repair a recall item, my truck was kept for 5 days before final repair. More

Jerry was a great help with my service visit and the parts were in stock for the repair parts were in stock for the repair More