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Shottenkirk Ford Jasper - Service Center

Jasper, GA

4.6
657 Reviews

657 Reviews of Shottenkirk Ford Jasper - Service Center

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October 24, 2023

Never have had a bad experience at this dealership. Service department is top notch and work performed on truck great. More

by MDFOX4132
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Disalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2023 -

Shottenkirk Ford Jasper responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 23, 2023

Rocky did a good job. Scott was more familiar with my problems but very busy. Left my car for two weeks for them to have time to work on it. We were in fla. Work got done More

by CLAYBIRD8SV1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Disalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocky Mahan
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Oct 23, 2023 -

Shottenkirk Ford Jasper responded

CLAYBIRD8SV1, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 23, 2023

Great service and the staff are all very helpful and knowledgeable. I would recommend this location to anyone. More

by BRAVESFAN5344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2023 -

Shottenkirk Ford Jasper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

October 22, 2023

Truck was repaired properly and quickly. Now, im just typing more words so that I can click next. More

by JUSTIN210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Disalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Syme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2023 -

Shottenkirk Ford Jasper responded

JUSTIN210, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 21, 2023

This dealership is one of the best I have had the pleasure of working with. Clean, well organized and the personnel is wonderful. More

by PTCJKP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Disalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Syme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2023 -

Shottenkirk Ford Jasper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!

October 17, 2023

They did everything they could to get me in the truck I wanted and the service was good also More

by JAMES.TOTHEROW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Disalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Bramlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2023 -

Shottenkirk Ford Jasper responded

JAMES.TOTHEROW, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!

October 16, 2023

I do not know a Brian Syme so I cannot rate him. The dealership is friendly and clean. The technician was awesome as well. More

by LITTLEBANDMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Disalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2023 -

Shottenkirk Ford Jasper responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!

October 16, 2023

Dana Millard was so helpful and very thorough about making sure we got a safe and efficient car that met our needs. In a normally stressful process, he gave us such peace and made the process seamless. More

by WHITNEYLOFTON0
Recommend Dealer
Yes
Employees Worked With
Dana Millard
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Oct 16, 2023 -

Shottenkirk Ford Jasper responded

WHITNEYLOFTON0, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!

October 15, 2023

Everything was handled with professional staff. I waited on service and it was done in a timely manor. More

by FIREDAWGS550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Syme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2023 -

Shottenkirk Ford Jasper responded

FIREDAWGS550, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

October 13, 2023

I can’t praise these people enough, Jerry, Taylor, Nicki, Tabatha, Short Pants. All went above and beyond to make this maintenance visit a pleasurable experience. Management has done a marvelous job hiring k More

by GARY.LICHTENBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hefferon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Ferenczy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2023 -

Shottenkirk Ford Jasper responded

GARY.LICHTENBERG, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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