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Shottenkirk Ford Jasper - Service Center

Jasper, GA

4.6
611 Reviews

611 Reviews of Shottenkirk Ford Jasper - Service Center

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September 30, 2023

They take so real hatch it was we was having problems with the back opening They take steak she was in a matter time More

by JOHNHOGUE59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Syme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
September 29, 2023

Jerry was very thorough and explained everything to me so that I can understand what I need to do to keep my Explorer up to date on its maintenance services. More

by JAIMA2642
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Syme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2023 -

Shottenkirk Ford Jasper responded

JAIMA2642, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!

September 28, 2023

Service has always been good The people I’ve dealt with have always been professional. This has been the only place my vehicle has been for service. More

by RANDALLSIMMONS133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sang Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : 5 stars to Rick Biles and Renolds Maintenance Director.
Report | Print
Sep 29, 2023 -

Shottenkirk Ford Jasper responded

RANDALLSIMMONS133, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 27, 2023

Excellent service. Friendly staff and they keep you informed about your vehicle. I highly recommend Shottenkirk Ford Jasper. More

by ED.JOYCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocky Mahan
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Sep 28, 2023 -

Shottenkirk Ford Jasper responded

ED.JOYCE, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 26, 2023

Jerry and the dealership were extremely helpful with getting me a loaner vehicle. Jerry was honest with me on the estimated time involved repairing my vehicle. More

by KLDUNCAN24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2023 -

Shottenkirk Ford Jasper responded

KLDUNCAN24, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 25, 2023

A very pleasant experience all the way around. Everyone was nice to deal with. Thanks More

by CKMILLER0
Recommend Dealer
Yes
Employees Worked With
Kristi Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Bramlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2023 -

Shottenkirk Ford Jasper responded

CKMILLER0, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!

September 25, 2023

Always a pleasure to get my Ford serviced. Jerry always greets you with a smile. He always explains everything and keeps me informed of any future work my Ford may need. He knows my driving More

by MJSHARP321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor
Report | Print
Sep 26, 2023 -

Shottenkirk Ford Jasper responded

MJSHARP321, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 21, 2023

I appreciate Rocky phoning me about service before just doing it. Most everyone is super nice. I will continue to take my Ford there for service. More

by J.VANSANT49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Mahan
Report | Print
Sep 21, 2023 -

Shottenkirk Ford Jasper responded

J.VANSANT49, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 19, 2023

I always get great and consistent service here and will continue to bring my F150 to this dealer for the premium service they deliver. More

by RPFITCH
Recommend Dealer
Yes
Employees Worked With
Fred Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocky Mahan
Report | Print
Sep 19, 2023 -

Shottenkirk Ford Jasper responded

RPFITCH, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

September 18, 2023

Got my van in and out quickly, very good communication! Reasonably priced for the work performed, great follow up! More

by ALLBETTERPLUMBING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Syme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2023 -

Shottenkirk Ford Jasper responded

ALLBETTERPLUMBING, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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