Shottenkirk Ford Jasper - Service Center

I had to take my car there to check the tires as the tire pressure was low after it was just serviced a few months back. The next day, my husband found 2 nails in the back tire and they only plugged one and pressure was low after it was just serviced a few months back. The next day, my husband found 2 nails in the back tire and they only plugged one and said the other wasn’t leaking. The day after that, it said low tire pressure again and I got in touch with the service manager and asked them why they didn’t plug the other nail and we ended up getting another tire. In 2 years, we have bought 6 tires from them. And when I got it serviced this year, they marked the tread on the tires as green, when the computer showed them all in the yellow. Now the tread on the other 2 tires is 4-5, so we’ll have to replace those. I wouldn’t recommend Shottenkirk Ford Jasper for tires. More

Came in for service walked around the lot for 30 minutes no one come out to ask me if I needed help though no one come out to ask me if I needed help though More

The staf and salesmen were wonderful. Answered all my questions in order to pick the best truck for my needs Answered all my questions in order to pick the best truck for my needs More

Austin was great to work with on the sales side and all around great experience. Would recommend to anyone looking for a new car around great experience. Would recommend to anyone looking for a new car More

I really aooreciate all the support I had getting my truck repaired!Everthing was good. truck repaired!Everthing was good. More

Jerry is always great with customer service. Very informative and doesn’t push anything that’s nit needed. Very informative and doesn’t push anything that’s nit needed. More

Kara takes very good care of her clients. She is the reason I keep coming back. She is the reason I keep coming back. More

Jerry was very helpful and the staff was knowledgeable and professional. I will be visiting again. and professional. I will be visiting again. More

I was greeted timely by Jerry Adams in the Service Bay. He verified my appointment, evaluated my service needs, and checked my available FordPass points. The service was then completed very timely and I w He verified my appointment, evaluated my service needs, and checked my available FordPass points. The service was then completed very timely and I was checked by Jerry efficiently. The whole process went very well. More

i was satisfied with the service i received i would recommend Shottenkirk for any service one would need that's it recommend Shottenkirk for any service one would need that's it More