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Shottenkirk Ford Jasper - Service Center

Jasper, GA

4.6
613 Reviews

613 Reviews of Shottenkirk Ford Jasper - Service Center

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March 29, 2024

Kara always goes above and beyond for us every visit , we get a great experience with her . More

by MEGANADKINS0105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2024 -

Shottenkirk Ford Jasper responded

MEGAN, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

March 29, 2024

Were quick to fix my concerns and issues about the car effectively and friendly. Good service. More

by JTOVAR1907
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Biles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Bramlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2024 -

Shottenkirk Ford Jasper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

March 28, 2024

Tammie was great to work with. Attentive to the issue. Working with warranty company in reasonable time to get the car repaired. More

by DPETRYKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2024 -

Shottenkirk Ford Jasper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!

March 27, 2024

Always the best service and people at Shottenkirk. Will take my Ford Edge to no one else. And my customer service rep., Jerry, is the best!! Honest and straightforward and kind! More

by ALLEGHANY.MIMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2024 -

Shottenkirk Ford Jasper responded

MIMI, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 27, 2024

good all around experience, Patrick was very good at showing me the vehicle I was interested in More

by REELSPORT333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Disalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristi Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Syme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick, my sales contact - 5 stars
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Mar 28, 2024 -

Shottenkirk Ford Jasper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

March 27, 2024

They could not find the problem nor solution. But the service was great. Scott was great. More

by HGFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Disalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2024 -

Shottenkirk Ford Jasper responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Ford Jasper

March 27, 2024

Jerry takes good care of my Mustang. He does not charge me for items I do not need. More

by TMALONE9119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2024 -

Shottenkirk Ford Jasper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 26, 2024

Kara Jordan was awesome and deserves a six figure salary along with a company car and her own butler to prepare her lunch everyday. More

by colemanh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Disalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Pigue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Millard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2024 -

Shottenkirk Ford Jasper responded

Hi, thank you for sharing your experience with us. We appreciate your feedback!

March 26, 2024

The service was great and the work done was only what I needed. They did not oversell items I did not require for my F150. That was appreciated plus she gave me 10 % percent off coupon. More

by YOUNGS6367
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2024 -

Shottenkirk Ford Jasper responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

March 24, 2024

I was able to make my appointment ahead of time. Then, I arrived on that day and had my truck serviced without any problems. I was kept informed about the progress of the work. So, it wasn't long More

by clackum2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Syme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2024 -

Shottenkirk Ford Jasper responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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