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Shottenkirk Ford Jasper - Service Center

Jasper, GA

4.6
653 Reviews

653 Reviews of Shottenkirk Ford Jasper - Service Center

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May 21, 2024

I don’t write reviews for anybody anytime do not ask me to do this again. More

by TJYOUNGBLOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Syme
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

Amazing staff. I highly recommend them to anyone looking for a new car/truck or to service their existing ride. More

by max.williams22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Biles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Hefferon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sang Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renold Bridgemohan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Disalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Ferenczy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristi Stewart
May 20, 2024 -

Shottenkirk Ford Jasper responded

max, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jaspe!

May 18, 2024

Was kept informed. I love that I can get a ride to work while they work on my car and pick me back up when it’s finished. More

by KARENHUTSELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Syme
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Shottenkirk Ford Jasper responded

KAREN, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

May 18, 2024

Excellent explanations and communication. The work was done very well. I will be for service in the future. More

by A.KIRSTEN418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Shottenkirk Ford Jasper responded

KIRSTEN, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!

May 16, 2024

Had a great experience with shottenkirk. This was the 3rd vehicle we’ve gotten from them in the last 2 years and will continue to give them business. My salesman Austin Weeks was great to wo More

by LERNER.ZACH18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sang Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry
May 17, 2024 -

Shottenkirk Ford Jasper responded

LERNER, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!

May 12, 2024

Brian Hughes, the Service Manager, was very helpful and professional. He took a personal interest in resolving the problem with my truck's transmission. I will definitely return for all the maintenance n More

by FRANKMJOHNSON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Disalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Ross
May 13, 2024 -

Shottenkirk Ford Jasper responded

FRANK, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 11, 2024

Jerry was very helpful and kept me informed about the progress of my 80K service and tire pressure sensor replacement. He went over what all was checked. When I was paying for the service, he mentioned More

by BOBWEST2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Syme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry and Brian were the only people with whom I interacted with on this visit.
May 13, 2024 -

Shottenkirk Ford Jasper responded

BOB, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 10, 2024

Very pleased with service and working with Jerry Adams. Very professional and easy to work with. More

by BOBCROWL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Shottenkirk Ford Jasper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

May 06, 2024

As always, the service at Shottenkirk Jasper was stellar on all levels. Jerry immediately offered to help me as soon as I entered the dealership; he processed the check-in quickly, and kept me updated on th More

by CDW1752
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Shottenkirk Ford Jasper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 06, 2024

Every time I need help with my vehicle Scott handles it perfectly. Would not go anywhere else. More

by FOLKSTONHEAVEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sang Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Disalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristi Stewart, Laura Collins, Tammy Ross
May 07, 2024 -

Shottenkirk Ford Jasper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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