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Shortline Mitsubishi
Aurora, CO
241 Reviews
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241 Reviews of Shortline Mitsubishi
September 04, 2018
First visit The service advisor was very pleasant but the answer to my request was unacceptable. Not something I would blame her for so, I am contacting Mitsubis The service advisor was very pleasant but the answer to my request was unacceptable. Not something I would blame her for so, I am contacting Mitsubishi to see why a fob cannot be reprogrammed and why it costs $450 + $65 to program a 'New' fob. The Parts department had what I needed in stock and were easy to work with as well. More
by JDONAHUE1946
Verified CustomerEmployees Worked With
Maegan
Helpful September 03, 2018
Great Experience with new car purchase I really appreciate the kind and helpful folks abt shortline! From top to bottom an understanding and straight up pleasure to deal with. Thank you! I really appreciate the kind and helpful folks abt shortline! From top to bottom an understanding and straight up pleasure to deal with. Thank you! More
by Burkie1
Employees Worked With
Adam Ferry, Jeff Simpson
September 03, 2018
Service manager lied to me. Sold me a car with bad rotors, had them replaced after 5 months and they went out 6 months later. Said it was my back rotors so I spent $500 to fix th Sold me a car with bad rotors, had them replaced after 5 months and they went out 6 months later. Said it was my back rotors so I spent $500 to fix the back rotors and it ended up being the front ones they had just replaced. Would never recommend this place to anyone. More
by Allstars
Employees Worked With
Nathan Carney
September 02, 2018
Smooth, easy and nice folks They were pleasent. Explained everything I didn't understand and the process was excellent. It took a fair bit of time but it was woorth it. They were pleasent. Explained everything I didn't understand and the process was excellent. It took a fair bit of time but it was woorth it. More
by SRONEILL1797
Employees Worked With
Johny Tamim, Adam Reinhart, Joe Arellano
August 30, 2018
Diagnostic For Oil Leak - 2006 Lancer ES Angela was very friendly, understanding and informative. She seemed to care for my situation and predicament. This all lessened the sting of quote tha Angela was very friendly, understanding and informative. She seemed to care for my situation and predicament. This all lessened the sting of quote that I had faced for my upcoming service appointment. We’ll see how all turns out after the repairs are done. More
by djkmd25
Employees Worked With
Ricardo Munoz, Angela Heleman
August 30, 2018
Great service Service is great, always answer my questions and concerns. Angela is always great, friendly and is always willing to help. I always come to this servi Service is great, always answer my questions and concerns. Angela is always great, friendly and is always willing to help. I always come to this service department. More
by JAILENE.CRESPO
Employees Worked With
Angela Heleman
August 29, 2018
Good for a while Promised a second key and will not deliver. Who sells a car with only one key? They need to come through or there will be lots more complaints. Promised a second key and will not deliver. Who sells a car with only one key? They need to come through or there will be lots more complaints. More
by PSCOTTSKI
Employees Worked With
Jason Somers, Erik Witt
August 22, 2018
Overall I was satisfied with the work that was done They kept my vehicle for over a month that was too long but overall the work was done properly I would say I think I would go somewhere else the next They kept my vehicle for over a month that was too long but overall the work was done properly I would say I think I would go somewhere else the next time every day Angela had something different to tell you but still the car was never ready and I just feel like they just gave me the run-around because it shouldn't take a whole month and some days to fix no one's car More
by PinkyThomas1919
Employees Worked With
Angela Heleman, Nathan Carney
August 13, 2018
Honest service and good communication during appointment I have brought my Mitsubishi Eclipse here for service for years, and I appreciate that there have been multiple times when I asked something be checke I have brought my Mitsubishi Eclipse here for service for years, and I appreciate that there have been multiple times when I asked something be checked on, but rather than charge me for some phantom issue, they’ve communicated honestly and said “you’re still good on that” or “your front brakes look good, but it’s time to service the rear brakes” or “we tested it, and the A/C is still reaching the full level of cold, and the Freon levels are still at 100%” or situations like that. Since it is expensive to keep up with servicing any car, I appreciate when they let me know that it’s ok as is and doesn’t require some new part or labor to keep it running smoothly. Angela and Nate in particular are wonderful; I hope they never go anywhere else! More
by TGH
Employees Worked With
Meagan, Angela Heleman, Nathan Carney
August 10, 2018
Great experience My first ever recall service after driving for more than 40 years was the reason for my visit. Spectacular service is what i received,thanks. My first ever recall service after driving for more than 40 years was the reason for my visit. Spectacular service is what i received,thanks. More
by KEENANDMC
Employees Worked With
Maegan, Nathan Carney
